Clinical Operations Director

2 weeks ago


Calgary, Alberta, Canada ACCESS ORTHOpaedics Full time

At Access Orthopaedics, we're dedicated to delivering exceptional patient care and experience. As our new Clinical Operations Director, you'll play a critical role in shaping the clinic's operational strategy and driving excellence in all aspects of our service.

We're seeking a seasoned professional with a track record of success in healthcare operations, preferably in a physiotherapy or medical setting. Your expertise will be essential in overseeing daily clinic operations, ensuring efficient workflows, and identifying areas for improvement. By implementing solutions that support operational expansion, you'll create a seamless environment for patients and staff alike.

A key focus area will be managing scheduling, monitoring feedback, resolving issues, and continually enhancing the patient journey. Your leadership skills will be instrumental in mentoring and developing administrative and support staff to maintain high performance, engagement, and morale.

You'll also be responsible for overseeing the clinic's budget, controlling costs, and monitoring revenue to ensure financial sustainability and growth. This will involve creating financial frameworks that align with Access Orthopaedics' long-term goals, supporting sustainable development, and mitigating operational risks.

An ideal candidate will have education in Healthcare Administration, Business Management, or a related field. A minimum of 5 years of experience in healthcare or clinic operations is required, with a proven ability to lead teams to reach shared goals. Strong financial management skills, including experience overseeing budgets and controlling operational costs, are also essential. Proficiency in EHR systems and other clinic management software is expected, as well as excellent communication and interpersonal skills.

The salary for this position is estimated at around $85,000 - $110,000 per annum, depending on qualifications and experience. Benefits include competitive salary and performance-based bonuses, comprehensive health and wellness benefits, professional development opportunities, work-life balance, and a collaborative and supportive team environment.



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