Store Operations Manager
2 weeks ago
About American Iron & Metal
At American Iron & Metal, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come.
We are a division of American Iron & Metal, a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over $1 billion dollars in yearly sales.
What We Offer:
- A competitive wage starting at $ + semi-annual bonus of up to $
- AIM Tuition Assistance Program
- Vacation, benefits and RRSP matching program
- 24/7 access to virtual health care
- A new pair of steel toe boots from day 1
- Exclusive employee discounts on parts from any American Iron & Metal yard
Job Description
We are currently seeking motivated individuals to join our team as a Store Operations Manager. As a Store Operations Manager, you will play a vital role in helping with the daily operations to ensure the branch objectives are met. You will manage task-related work and ensure exceptional customer service is being offered.
Responsibilities:
- Fostering exceptional customer service standards throughout the branch.
- Promoting and enforcing Environmental/Health and Safety standards.
- Assigning and executing daily tasks to the customer service and production teams.
- Helping with onboarding and training of new employees.
- Opening and closing the branch in conjunction with the Branch Manager and Assistant Branch Manager.
- Possessing strong knowledge of current business practices and American Iron & Metal standards.
- Completing administrative tasks including daily cash balances and inventory checks.
- Ensuring branch standards are being met.
- Supporting business changes and relaying change management information to help employees adapt.
Qualifications:
- Minimum 3 years experience in a similar role
- Post secondary education preferred
- Ability to travel to other American Iron & Metal locations when needed
- Retail and/or automotive experience is an asset
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