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Client Solutions Manager
2 months ago
We are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a Client Solutions Manager, you will be responsible for delivering high-quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts.
Key Responsibilities- Successfully and profitably manage an assigned group of accounts.
- Build and solidify relationships with existing clients by providing exceptional ongoing care.
- In partnership with the Production team, take a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
- Secure existing business and drive the sale of additional services and lines of coverage.
- Cultivate relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.
- Support one or more Producers and/or Account Executives and is the first line of contact when the Producer or Account Executive is not available.
- Coordinate appropriate resources to address the client's risk management needs.
- Insurance experience and exposure preferred, particularly in the areas of automobiles, commercial properties and associated risks.
- RIBO License is strongly preferred but not mandatory; license achievement will be required within first 90 days of employment.
- Excellent grasp of dealership- and automobile-related technicalities directly related to risk and insurance.
- Proven track record with successfully managing client relationships.
- Proficiency and comfort in using technology as a tool to enhance productivity and quality.
- Strong written and verbal communication skills in English.
- Proven ability to comfortably engage others in consultative discussions.
- Effectively manages/balances multiple, and sometimes competing, deliverables.
- Works in a self-directed manner, collaborating with colleagues when appropriate.
- Competitive salary.
- Great teams and exciting career opportunities.
- A wide range of benefits, including flexible medical & dental coverage, life, dependent life and AD & D Insurance options, retirement savings, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work arrangements, paid sick days & personal days, paid Time Off to Volunteer, employee education recognition program, employee referral bonus program, LifeWorks Employee Assistance Program, and Matching Gift Program.
GGB - Global is an equal opportunity employer that values diversity in the workplace and encourages applications from people with disabilities. We are committed to creating an inclusive and diverse work environment where everyone feels valued and respected. We believe that our differences are a strength and that our unique perspectives and experiences are essential to our success.
