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Client Solutions Manager
2 months ago
We are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our global brokerage team, you will be responsible for delivering high-quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts.
Key Responsibilities- Successfully and profitably manage an assigned group of accounts, ensuring exceptional ongoing care and building solid relationships with existing clients.
- In partnership with the Production team, take a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality and timely manner.
- Secure existing business and drive the sale of additional services and lines of coverage, cultivating relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.
- Support one or more Producers and/or Account Executives and be the first line of contact when the Producer or Account Executive is not available.
- Coordinate appropriate resources to address the client's risk management needs, ensuring that their business is protected and their ambitions are empowered.
- You have a proven track record of successfully managing client relationships and have a strong grasp of dealership- and automobile-related technicalities directly related to risk and insurance.
- You possess excellent written and verbal communication skills in English and are proficient in using technology as a tool to enhance productivity and quality.
- You are a self-directed individual who can comfortably engage others in consultative discussions and effectively manage/balance multiple, and sometimes competing, deliverables.
- You have a RIBO License or are willing to obtain one within the first 90 days of employment.
- A competitive salary and a wide range of benefits, including flexible medical and dental coverage, life insurance options, retirement savings, and employee stock purchase plan.
- Opportunities for flexible work arrangements, paid sick days and personal days, paid time off to volunteer, and employee education recognition program.
- A commitment to inclusion and diversity, with a focus on creating a workplace that values and celebrates individual differences.
