Insurance Claims Advocate

2 days ago


Mississauga, Ontario, Canada Gallagher Full time

Overview


Gallagher, a renowned insurance solutions provider, offers a unique opportunity for a skilled Claims Adjuster to join their Cintran Claims Team. As part of this dynamic team, you will provide exceptional claims service and advocacy to clients, upholding the high standards of the Gallagher Claims division.

Job Summary:This role involves managing client new claims and reporting to insurance companies, providing professional and compassionate claims counselling as required, and advocating on clients' behalf with insurers. Data input using the W5 claims system is also a crucial aspect of this position, along with maintaining and coordinating client documents, including Word summaries and Excel spreadsheets.

Key Responsibilities:
  • Intake of clients' new claims and reporting to the insurance company.
  • Provide claims counselling as required to insureds in a professional and compassionate manner.
  • Advocate on claims, as needed, on client's behalf with insurers.
  • Data input using the W5 claims system.
  • Maintain, coordinate and update client documents, including Word summaries and Excel spreadsheets.
  • Lead claim analysis meetings with commercial clients and/or Client Solutions Team.
  • Connect with the Client Solutions Team, adjusters and insureds with respect to open claims.
  • Collaborate with Loss Control Adjusters to establish or modify existing programs.
  • Liaise between insured and insurance carrier during settlement negotiations when required.
  • Document and action incoming communication in a timely fashion.

About You:To succeed in this role, you should possess experience in Claims Adjusting or Broking including Claims Advocacy, CIP designation an asset or courses completed towards designation. Prior Commercial Insurance and/or Claims experience is required. Comprehensive and effective verbal/written communication skills are essential, along with excellent time management and organizational skills. High attention to detail and accuracy are necessary, as well as the ability to multi-task between various tasks, projects, and deadlines. Proficiency in Microsoft Office products is also required, with experience with an electronic filing system being an asset. The estimated salary for this position is $65,000 - $90,000 per year, depending on qualifications and location. Additionally, Gallagher offers a wide range of benefits, including flexible medical & dental coverage, life, dependent life and AD & D insurance options, retirement savings, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, paid sick days & personal days, paid Time Off to Volunteer, employee education recognition program, employee referral bonus program, and LifeWorks Employee Assistance Program.
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