Patient Care and Sales Coordinator

2 weeks ago


Belleville, Ontario, Canada WSAudiology Full time

Job Summary:

We are seeking a highly skilled and motivated Patient Care and Sales Coordinator to join our team at WSAudiology. As a key member of our staff, you will be responsible for providing exceptional patient care and sales support to our clients.

Key Responsibilities:

  • Act as the primary point of contact for patients, providing exceptional customer service and ensuring a positive experience.
  • Perform administrative tasks, including scheduling appointments, processing payments, and maintaining client files.
  • Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and basic product questions to increase sales and foster loyalty.
  • Participate in marketing initiatives, including attending community events and networking with healthcare providers.
  • Assist clinical team members with sanitization and equipment as directed.

Requirements:

  • 3+ years of experience in a customer service or administrative capacity.
  • Experience in a retail or sales-oriented environment is strongly preferred.
  • An energetic and self-driven individual who is excited about business development and community partnerships.
  • Excellent communication skills and ability to establish and build relationships with colleagues, coworkers, and community partners.
  • Proficiency with scheduling software and MS Office.
  • A valid driver's license and access to a vehicle is preferred for local travel to events and marketing engagements.

What We Offer:

  • Competitive hourly pay and quarterly bonuses.
  • Employer-paid benefits that start on your first day.
  • RRSP program with employer matching.
  • Education assistance program and ongoing mentorship and professional development opportunities.
  • A culture that promotes inclusivity and a shared passion for making a positive impact in our community.


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