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Patient Care and Sales Coordinator
2 months ago
We are seeking a highly skilled and motivated Patient Care and Sales Coordinator to join our team at WSAudiology. As a key member of our clinic, you will be responsible for providing exceptional patient care and sales support to our clients.
Key Responsibilities:
- Act as the primary point of contact for patients, providing excellent customer service and ensuring a positive experience.
- Perform administrative tasks, including scheduling appointments, processing payments, and maintaining client files.
- Educate patients on hearing device payment plans, insurance direct-billing, and trial periods to increase sales and foster loyalty.
- Participate in marketing initiatives, including attending community events and networking with healthcare providers.
- Assist clinical team members with sanitization and equipment as directed.
Requirements:
- 3+ years of experience in customer service or administration.
- Experience in retail or sales-oriented environments is strongly preferred.
- Excellent communication skills and ability to build relationships with colleagues, coworkers, and community partners.
- Proficiency with scheduling software and MS Office.
- A valid driver's license and access to a vehicle is preferred for local travel to events and marketing engagements.
What We Offer:
- Competitive hourly pay and quarterly bonuses.
- Employer-paid benefits starting on the first day.
- RRSP program with employer matching.
- Education assistance program and ongoing mentorship opportunities.
- A culture that promotes inclusivity and a shared passion for making a positive impact in our community.
HearCANADA is committed to fair and accessible employment practices and welcomes applications from candidates with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.
