Optical Practice Development Manager

1 day ago


Kelowna, British Columbia, Canada FYidoctors Full time
Overview

FYidoctors is a rapidly growing organization dedicated to enhancing the lives of our patients. Our doctor-led, patient-first approach has enabled us to expand from 30 locations to over 300 across Canada.

We're committed to creating a people-first culture that fosters ongoing growth and development opportunities. If you're passionate about making a meaningful impact on people's lives and have fun while doing it, we'd love to hear from you

Estimated Salary: $80,000 - $120,000 per yearJob Description:Regional Coach/Regional Manager Role

The Regional Coach/Regional Manager will oversee and provide leadership and coaching to a group of optometry practices in British Columbia. Located in Okanagan, this role is ideal for a candidate who can travel throughout the region on a weekly basis.

This position requires a minimum of five years' experience in retail or hospitality team management across multiple business locations, with a minimum of four years' experience in a leadership or managerial role. A Business diploma and/or degree are preferred.

  • Contribute to consistent, high-quality patient experiences in a multi-unit environment.
  • Prepare the organization for quality improvement by advising on activities such as team building, interpersonal communications, meeting facilitation, and coaching and leadership skills.
  • Provide effective on-the-job training and guidance to team members.
  • Analyze store financial data and make recommendations for improvement.
  • Ensure consistent campaigns and communications across consumer engagement points.
  • Coach employees to better understand how their practice can continuously improve.
  • Help practices plan for and manage change by setting goals, strategizing, and problem solving.
  • Drive strategic growth and revenue with a strong regional focus.
Required Skills and Qualifications:
  • Excellent coaching and personnel development skills.
  • Ability to set clear goals, establish accountabilities, and create a motivating work environment.
  • Strong influencing and negotiating skills.
  • Sound judgment and thorough problem-solving and decision-making abilities.
  • Excellent interpersonal communication, both verbal and written.
  • Knowledge of current optical theory and merchandise.
  • General PC knowledge including Microsoft Office suite (Word, PowerPoint, Excel, and Outlook).
Benefits:
  • A comprehensive total rewards package, including two free pairs of glasses and lenses per year.
  • A coaching culture that fosters ongoing growth and development opportunities.
  • A people-first culture where dogs are also welcome.
  • An organization that gives back locally and nationally, supporting you in doing so as well.
Why You Should Join Us:

FYidoctors is more than just a place to work. We strive to put patients at the center of everything we do. Our purpose is to enhance the lives of our patients, and we hope you'll grow as a professional and as an individual knowing you can come to work each day and have a meaningful impact.


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