Operations Manager

24 hours ago


Edmundston, New Brunswick, Canada Intelcom - Dragonfly Full time

Unlock the future of last-mile delivery with Intelcom

About the Role:

  • As a key member of our operations team, you will oversee the seamless execution of our delivery business day-to-day
  • Utilize your exceptional communication and leadership skills to ensure on-time deliveries and outstanding customer experience, including managing undelivered packages and completing daily reports
  • Thriving in a fast-paced environment, you will adapt quickly to the needs of the business, making informed decisions and resolving complex situations
  • Participate in the development of procedures and working methods, ensuring their effective implementation and monitoring key performance indicators
  • Embody our commitment to health and safety by promoting and following safe work practices and behaviors

Key Qualifications:

  • Resourceful and autonomous individual
  • Curious about the transport industry, with a passion for delivering exceptional customer experiences
  • Strong leadership skills, with the ability to motivate and guide team members

About Intelcom:

We are a leading last-mile carrier in the e-commerce sector, with a network of independent contractors and teams across Canada. Our goal is to innovate and evolve, integrating customer experience and logistics technologies to drive success.

We value diversity and welcome talented individuals to join our teams. With over 60 delivery centers across Canada, we offer opportunities for growth and development.


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