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Executive Director of Environmental Services and Portering
2 months ago
Compass Group Canada is a leading healthcare provider with a strong presence in the industry. Our team of dedicated professionals strives to deliver exceptional patient experience through specialized services and protocols in over 1,650 hospital and health system locations across 48 states.
Job SummaryWe are seeking an experienced Executive Director of Environmental Services and Portering to join our team. The successful candidate will be responsible for managing staff and day-to-day operations to ensure all contractual service levels are met and maintained. Key responsibilities include:
- Managing staff and daily operations to ensure compliance with company standards and client expectations;
- Completing financial reporting including payroll, period summaries, and sales reports in a timely and accurate manner;
- Human Resource management including administrative tasks, personnel files, collective agreements, hiring, training, and discipline;
- Maintaining budgetary controls, cost management, and inventory control;
- Developing and maintaining a strong knowledge of resident preferences and incorporating these into service delivery; and
- Implementing and managing the Quality Assurance program as outlined by the company and the client.
The Executive Director of Environmental Services and Portering will be responsible for:
- Managing a team of staff to ensure that all areas of environmental services and portering are run efficiently and effectively;
- Coordinating with other departments to ensure seamless delivery of services;
- Developing and implementing policies and procedures to improve efficiency and quality of services;
- Maintaining accurate records and reports to track performance and identify areas for improvement;
- Collaborating with colleagues to achieve company goals and objectives;
- Providing excellent customer service to residents, families, and visitors;
- Ensuring compliance with company policies, procedures, and regulatory requirements;
- Participating in ongoing education and training to stay up-to-date with industry developments and best practices;
- Supporting and contributing to a positive and inclusive work environment.
To be considered for this role, you must have:
- A minimum of two years previous management experience or equivalent supervisory role in a long-term healthcare setting;
- Excellent leadership ability and customer service skills;
- Excellent verbal and written communication skills;
- Proficient with MS Office applications including Word, Excel, and PowerPoint;
- A proven track record of successfully managing teams and achieving results-driven outcomes;
- Strong analytical and problem-solving skills;
- Ability to work independently and as part of a team;
- Flexibility and adaptability in a fast-paced environment.
We offer a comprehensive compensation package, including:
- Competitive salary: $83,000 - $110,000 per year;
- Medical, dental, and vision insurance;
- Life insurance/AD;
- Disability insurance;
- Retirement plan;
- Flexible time off;
- Holiday time off (varies by site/state);
- Associate shopping program;
- Health and wellness programs;
- Discount marketplace;
- Pet insurance;
- Commuter benefits;
- Employee assistance program;
- Flexible spending accounts (FSAs).
