Strategic Enterprise Partnership Development Manager

2 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time

About the Role


This is a highly collaborative role working alongside LOBs enterprise wide to bring the best of partnerships to enable LOBs respective business objectives.


Key Responsibilities



  • Establish strong relationships and cadences with key external partner contacts and internal product leads in LOBs to proactively identify new opportunities to deepen and extend partnership across LOB and broader enterprise.


  • Support the Director, Senior Director, and Vice President, Enterprise Partnerships to ensure overall program alignment, growth, and successful outcomes.


  • Act as subject matter expert in your core sector, identifying existing and new partnership opportunities leveraging both internal and external sources.


  • Work with executive leadership and core internal cross functional business teams to develop a sound external facing partner proposal that highlights the benefits of a partnership with RBC.


  • Support monthly and quarterly business reviews with key partners to drive engagement, identify new opportunities for integration, and foster best-in-class partnerships.


  • Support work to design relevant and insightful partner materials including sector reports, post campaign analysis and strategic roadmaps.


  • Establish ongoing touchpoints with key stakeholders and functional partners to ensure continuing alignment of partnership activities and key business strategies.


  • Support in development and implementation of Partner Services practice management framework, including industry best practices and standards, guides, activities, and behaviors to ensure RBC is seen as the best in class organization to partner and work with, internally and externally.



Requirements


Must-haves:



  • 5-10 years of experience in partnerships, client service or relationship management growing relationships and achieving mutually beneficial objectives and goals.


  • Consultative experience and a passion for developing business plans for large, multi-faceted partnerships.


  • An MBA or graduate-level degree in related field.


  • Experience navigating Enterprise relationships with leading brands and cultivating mutually beneficial business value in market at pace.


  • Experience leading partner conversations and building relationships with key day to day contacts.


  • Demonstrated ability to manage multiple priorities & meet deadlines in a fast-paced environment.


  • A sense of pride in maintaining consistent high levels of performance and attention to detail.


  • Self-starter approach with a strong financial acumen and bias for action, sense of curiosity, and ability to build trust and alignment.


  • Strong ability to work in a collaborative, supportive way in cross-functional teams and across the organization while being able to adapt in ambiguous, agile, and rapidly changing environments.



Nice-to-haves:



  • Direct experience in Telco/Entertainment/Home organizations to inform sector strategy insights and approach.


  • Strong communication, storytelling and presentation skills.


  • Experience in Loyalty and rewards programs.


  • Experience in sales, consulting, or professional services / agencies.


  • Project management experience including cross functional navigation.



About RBC


We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.


What We Offer



  • Ability to make a difference and lasting impact.


  • Work in a dynamic, collaborative, progressive, and high-performing team.


  • Opportunities to do challenging work.



Job Skills


Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

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