Security Officer
1 week ago
Job Summary
We are seeking a highly motivated and detail-oriented Security Officer to join our team at Great Blue Heron Charity Casino. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and employees.
Key Responsibilities
- Monitor and report internal and external violations, unsafe conditions, and potential hazards.
- Escort guests and employees, and enforce restricted access by unauthorized persons.
- Observe transactions, slot drops, and chip fills, and transfer items to Lost & Found.
- Perform identification checks on guests under 30, and refer disputes to the Supervisor, Security.
- Conduct regular patrols of the interior and exterior of the property, and perform crowd control as directed.
- Attend to first aid incidents, and ensure compliance with licensing laws, health and safety, and other statutory regulations.
- Assist the Supervisor, Security with enrolling guests in the Self-Exclusion program.
Requirements
- 2+ years of experience working in a customer service or public service role, or in the service industry.
- High school diploma or equivalent required, post-secondary education in a related field an asset.
- Previous experience or training in security an asset.
- Computer literacy in MS Office, and ability to organize data with great accuracy.
- Able to work independently, and apply good judgment and discretion under pressure.
- Excellent problem-solving and conflict resolution capabilities.
Training and Licenses
- A valid class "G" driver's license with a clear driving record.
- A current First Aid/CPR certification.
- Ability to successfully obtain Smart Serve certification.
- Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
What We Offer
Great Blue Heron Charity Casino is committed to providing a safe and inclusive work environment. We offer competitive compensation and benefits, and opportunities for professional growth and development.
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