Security and Protection Professional

1 month ago

Ajax, Ontario, Canada CB Canada Full time
About Casino Ajax

Casino Ajax is a dynamic entertainment venue seeking a skilled Security Officer to join our team.

Job Summary

We are offering a competitive salary of $45,000 - $60,000 per year, depending on experience, to provide exceptional security services to our guests and employees.

Key Responsibilities
  • Protect company assets, patrons, and employees against theft, fraud, vandalism, and abuse.
  • Deliver high-level customer service and respect to all customers and employees.
  • Perform various duties throughout the shift, including controlling access to the facility and sensitive areas, escorting visitors, assisting departments, lost and found, monitoring alarm panels, controlling and issuing keys, writing reports, maintaining a daily log, and conducting investigations.
Requirements
  • 2+ years of experience working with customer service/public service role or in the service industry.
  • High school diploma or equivalent required, post-secondary education in a related field an asset.
  • Previous experience or training in security an asset.
  • Computer literacy in MS Office.
  • Able to organize data with great accuracy.
  • Knowledge of privacy legislation an asset.
  • Inquisitive, investigative mind, able to identify suspicious behaviors/transactions and make sound judgments based on this.
  • A willingness to learn, develop, and achieve new skills for personal and professional development.
  • Ability to multi-task and prioritize.
  • Ability to follow rules, regulations, policies, and procedures at all times.
  • The ability to maintain tact and composure during high-stress situations.
  • Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure.
  • Excellent problem-solving and conflict resolution capabilities.
  • Candidates must be ready and willing to work a flexible schedule, including overnight, weekends, and holidays.
Training and Licenses
  • A valid class G driver's license with a clear driving record is also required.
  • A current First Aid/CPR certification.
  • Ability to successfully obtain Smart Serve certification.
  • The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Please note that we accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to advise Human Resources of requirements in advance.

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