Principal User Experience Researcher Lead
7 days ago
Overview
We are seeking a highly skilled Senior UX Researcher to join our Product Design Team at Assent. In this role, you will play a critical part in driving our ability to make data-informed decisions and cultivate understanding of diverse customer behaviors.
About the Role
The successful candidate will design and execute research to uncover customer needs and motivations, bringing rigor and discipline to their approach. They will analyze and synthesize findings into actionable insights, creating compelling research deliverables and mentoring non-researchers to enhance their research skills.
Responsibilities
- Define research objectives and develop comprehensive research plans
- Analyze and synthesize findings into actionable insights
- Create and present compelling research deliverables
- Mentor non-researchers to enhance their research skills
- Collaborate with product managers, designers, and engineers to integrate research findings into product development
Requirements
- 8+ years of experience in UX research with a proven track record in digital products
- Bachelor's or Master's in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or related field, or 9+ years of industry experience in software product design for enterprise B2B businesses
- Strong portfolio demonstrating expertise in user research methodologies and practices
- Experience with research tools such as Dovetail, UXtweak, and Pendo
- Excellent leadership, communication, and collaboration skills
- Ability to work effectively in a fast-paced, dynamic environment
- Experience in mentoring and rallying research teams toward high-quality outputs
Benefits
- Vacation time that increases with tenure
- Comprehensive benefits packages (details vary by country)
- Life leave days
- Flexible work options
- Volunteer days
- Professional development days
Salary: $120,000 - $160,000 per annum, depending on experience
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