Client Service Specialist
2 weeks ago
Are you looking for a challenging role where you can utilize your bilingual skills to deliver exceptional client service?
In this position, you will be responsible for providing friendly and professional service to clients through various channels in a fast-paced environment.
You will engage with clients by providing best-in-class support on their daily banking needs and proactively recommend products that meet their financial goals.
Key responsibilities include:
- Delivering excellent client service through inbound, outbound, and eService channels
- Providing education on a wide range of financial products and self-service channels
- Driving first contact resolution and identifying barriers to excellent service
Hiring and Training Details:
- Our customer contact centre is a dynamic and inclusive team environment
- Position is full-time with a competitive compensation package
What We Offer:
- A diverse and inclusive team environment
- Access to thousands of online and in-person courses for career growth
- A comprehensive benefits package, including pension and wellness programs
At Tangerine, we value the unique skills and experiences each individual brings to the team and are committed to creating and maintaining an inclusive and accessible environment.
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