Property Claims Expert

1 month ago

Calgary, Alberta, Canada Intact Full time

We are seeking a highly skilled Property Claims Expert to join our West Property – Coaching & Quality Assurance team in the West. As a key member of our team, you will leverage your technical knowledge and adjusting experience to complete internal file reviews of property claims. Each month, you will provide analytics and share insights into results to stakeholders. Through a solid understanding of property claims file handling and month reviews, you will identify key technical strengths and opportunities for the property business.

This role requires a minimum of 2 days per week working within one of the Intact offices. As a Commercial Property Claims Analyst, you will be responsible for:

  • Completing monthly claims file audits through the Internal File Review program, leakage alerts, and any other reviews as required.
  • Identifying opportunities to streamline processes, coaching opportunities, and challenging the status quo through recommendations.
  • Analyzing and presenting information clearly and concisely to diverse audiences within the organization. To answer specific business questions, summarizing key issues and topics.
  • Building and maintaining strong working relationships with multiple teams within the claim's organization. Working effectively with all levels of leadership.
  • Facilitating working sessions with experts from different fields and levels of leadership.
  • Coaching individuals and teams to technical property claims handling aspects in both structured and ad-hoc environments.
  • Participating in the development of business practices and tools, as well as department initiatives.
  • Providing support to the Property teams where necessary.

What you bring to the table:

  • 5+ years of claims adjusting experience, with a focus on commercial property.
  • Experience with additional lines of business considered an asset.
  • Experience in quality assurance considered an asset.
  • CIP completed or in progress (preferred).
  • Excellent written and verbal communication skills, with the ability to effectively present information, influence decisions, and coach others.
  • Excellent analytical skills and high attention to detail.
  • Strategic thinker with the ability to drive results and influence stakeholders.
  • Superior problem-solving and persuasion skills.
  • Forward thinking, with an innovative mindset.
  • Working knowledge of claims systems and Microsoft Office programs (Excel, PowerPoint, Word).
  • Self-driven and highly organized, with the ability to prioritize work and exercise independent thinking.
  • Ability to quickly pivot and adapt in an ever-evolving business.
  • Post-secondary education preferred.

What we offer:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer:

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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