Executive Support and Coordination Specialist

2 weeks ago


Surrey, British Columbia, Canada Coast Mental Health Full time

About the Role:

We are seeking an experienced Executive Support and Coordination Specialist to join our team at Coast Mental Health. As a key member of our executive team, you will provide high-level administrative support to our leadership team, ensuring the smooth operation of our organization.

Key Responsibilities:

  • Provide administrative support to the executive team, including coordinating meetings, preparing materials, and managing calendars.
  • Coordinate and prepare materials for executive meetings and board presentations, ensuring timely and accurate delivery.
  • Follow up on budget items with team members to identify reasons for variances and investigate financial performance of programs within the division.
  • Track key performance indicators (KPIs) for various programs and follow up with team members to ensure timely completion of deliverables.
  • Analyze data and prepare regular performance reports to inform executive decision-making.
  • Coordinate with project teams to ensure timely completion of deliverables and set up meetings as needed.
  • Develop and maintain effective communication channels with stakeholders, including writing clear and concise briefing notes for executive leadership.
  • Prepare and deliver presentations on program performance and project status, ensuring accurate and timely information.

Requirements:

  • 7-10 years of experience working with executives and supporting their success.
  • Training and experience using quality improvement methodologies such as lean is considered an asset.
  • Successful completion of a Criminal Records Check and WHMIS certification.
  • Excellent communication and interpersonal skills to build and maintain effective relationships within a multidisciplinary environment.
  • Critical thinking skills and proven ability to effectively manage human and fiscal resources.
  • Demonstrated understanding and experience of quality assurance process, accreditation or ISO.
  • Demonstrated intermediate computer literacy with word processing, spreadsheet, and/or database programs and ability to utilize a computerized client information system.
  • Ability to exercise sound judgment, sensitivity, critical thinking, and effective decision-making.
  • Ability to communicate effectively, both verbally and in writing, with all levels of the organization.
  • Ability to analyze and problem-solve complex issues towards effective solutions.
  • Ability to participate in and facilitate inter-disciplinary groups in a collaborative environment with multiple interests.
  • Ability to work effectively with others and foster a practice of cooperative effort and collaborative problem-solving.
  • Ability to maintain confidentiality and utilize diplomacy and tact in dealing with confidential matters.
  • Ability to work independently and in a team environment.
  • Effective negotiation, conflict resolution, problem-solving, and consensus-building skills.
  • Ability to adapt to changing priorities and manage multiple issues and projects simultaneously.

What We Offer:

  • Competitive compensation package, including a defined benefit pension plan, medical, dental, and more.
  • Amazing benefit plan and hybrid work opportunities.
  • Professional development opportunities to enhance your skills and career.
  • Generous vacation package and much more.

About Coast Mental Health:

Coast Mental Health is one of the largest mental health non-profit societies in Canada, operating a large array of innovative housing and community-based rehabilitation services for people with a mental illness living in and around Vancouver.

We foster a client-driven, recovery-oriented environment that promotes restoring health, personal growth, and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.



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