Lead Pharmacy Operations Manager

2 months ago


Whitecourt, Canada Loblaw Companies Limited Full time
Position Overview:
As a key player in our Pharmacy department, you will oversee the daily operations, ensuring the delivery of exceptional pharmaceutical care to our customers. Your leadership will be vital in fostering a collaborative environment that prioritizes patient well-being and operational excellence.

Key Responsibilities:
  • Provide leadership and direction to pharmacy staff, ensuring high standards of service and compliance.
  • Manage recruitment, training, and performance evaluation of pharmacy personnel.
  • Ensure the financial and operational performance of the pharmacy department meets established goals.
  • Accurately prepare and dispense medications to patients in a timely manner.
  • Maintain optimal inventory levels of medications and over-the-counter products to meet patient needs.
  • Engage with patients to provide counseling on medications and health-related inquiries.
  • Promote public health initiatives and community engagement through educational outreach.
  • Address and resolve patient and physician inquiries promptly and effectively.
  • Monitor sales performance and identify opportunities for growth within the pharmacy.
  • Control operational costs and ensure adherence to budgetary guidelines.
Qualifications:
  • A Bachelor of Science in Pharmacy and a valid Class A Pharmacist license are essential.
  • Minimum of three years of experience in a retail pharmacy setting is preferred.
  • Exceptional communication and interpersonal skills.
  • Proven ability to lead and motivate a team.
  • Strong customer service orientation and professionalism.
  • Experience in community-based marketing strategies to enhance business growth.
  • Excellent problem-solving abilities and experience in implementing action plans.
  • Proficient in personal computing and familiarity with pharmacy management systems is an asset.
Our Commitment:
At Loblaw Companies Limited, we are dedicated to sustainability and social responsibility, focusing on our impact in the areas of Environment, Sourcing, and Community. Our CORE Values—Care, Ownership, Respect, and Excellence—guide our actions and decision-making processes. We are proud to offer our colleagues a range of career development opportunities, comprehensive training, and competitive benefits, making us one of Canada's leading employers. We value diversity and inclusion and strive to create an accessible environment for all our colleagues and customers.

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