Lead Pharmacy Operations Manager
2 months ago
As a key player in our organization, you will oversee the daily operations of our pharmacy department, ensuring the highest standards of service and care for our customers.
Key Responsibilities:
- Guide and mentor pharmacy staff, fostering a collaborative work environment.
- Manage recruitment and performance evaluations of team members.
- Ensure the financial health and operational efficiency of the pharmacy.
- Accurately prepare and dispense medications to patients in a timely manner.
- Maintain appropriate inventory levels of medications and over-the-counter products.
- Provide comprehensive counseling to patients regarding their medications.
- Engage with the community through public health initiatives and educational programs.
- Address and resolve patient inquiries and physician requests promptly.
- Analyze sales data and identify opportunities for growth.
- Monitor and control departmental expenses effectively.
- A Bachelor of Science in Pharmacy and a valid Class A Pharmacist license are essential.
- A minimum of three years of experience in a retail pharmacy setting is preferred.
- Exceptional verbal and interpersonal communication skills.
- Strong leadership abilities with a focus on team motivation and development.
- Outstanding customer service skills and a professional demeanor.
- Proven track record in utilizing community marketing strategies to enhance business.
- Effective problem-solving skills with experience in implementing action plans.
- Proficient in personal computing and familiarity with KROLL Pharmacy software is an asset.
At Loblaw Companies Limited, we prioritize sustainability and social responsibility in our operations. Our focus on the environment, sourcing, and community engagement drives our commitment to making a positive impact. We uphold our CORE Values of Care, Ownership, Respect, and Excellence in all our endeavors.
We are dedicated to fostering a diverse and inclusive workplace, ensuring equitable opportunities for all candidates and colleagues. Accommodations for disabilities are available throughout the application and employment process.
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