Lead Pharmacy Operations Manager

3 months ago


Whitecourt, Canada Loblaw Companies Limited Full time
Position Overview:
As a pivotal member of our team, you will oversee the daily operations of our pharmacy department, ensuring the highest standards of service and care for our customers.

Key Responsibilities:
  • Supervise and mentor pharmacy staff, fostering a collaborative and productive work environment.
  • Manage hiring processes and evaluate employee performance to maintain a high level of service.
  • Ensure the financial and operational success of the pharmacy department through effective management strategies.
  • Accurately prepare, dispense, and control medications for patients in a timely manner.
  • Maintain adequate inventory levels of medications and over-the-counter products to meet patient needs.
  • Provide comprehensive counseling to patients regarding their medications, ensuring a positive and proactive interaction.
  • Engage in community outreach initiatives to promote health awareness and education.
  • Address and resolve patient inquiries and physician requests promptly and effectively.
  • Analyze budgeted sales and net contributions to identify growth opportunities.
  • Monitor and manage costs across all pharmacy operations.
Qualifications:
  • A Bachelor of Science in Pharmacy and a valid Class A Pharmacist license are essential.
  • A minimum of three years of experience in a retail pharmacy setting is preferred.
  • Exceptional verbal and interpersonal communication skills.
  • Strong leadership abilities with a focus on motivating and coaching team members.
  • Outstanding customer service skills and a commitment to professionalism.
  • Proven track record in community-based marketing strategies.
  • Effective problem-solving skills with experience in developing and implementing action plans.
  • Proficient in personal computing and familiarity with KROLL Pharmacy Computer system is an asset.
Company Commitment:
At Loblaw Companies Limited, we are dedicated to sustainability and social impact, focusing on areas where we can make a significant difference. Our values of Care, Ownership, Respect, and Excellence guide our decision-making and foster a positive workplace culture. We are committed to diversity, equity, and inclusion, ensuring accessible environments for all colleagues and customers.

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