ServiceNow GRC/SecOps Specialist

6 days ago

Toronto, Ontario, Canada Forhyre Full time

We are seeking a seasoned Technical Architect to design and oversee the implementation of our IT systems, ensuring they operate efficiently and effectively.

This role requires an exceptional communicator who can translate complex technical requirements into functional architecture. The ideal candidate will have hands-on experience in software development and be able to manage complex programs.

The goal of this position is to ensure our internal IT framework operates smoothly and efficiently.

Key Responsibilities:

  • Lead ServiceNow engagements, delivering process design, technical design, defining agile stories, and working with offshore development teams to complete configurations.
  • Collaborate with clients to facilitate requirements gathering, sprint show-me, testing, UAT, and deployment.
  • Utilize BPMN (Business Process Model and Notation) to depict the workflow of new and existing processes.
  • Specialize in ServiceNow Governance, Risk, and Compliance (GRC) or ServiceNow SecOps product suite, and support the creation of collateral, point of view, and thought leadership across the product suite and functional capabilities.
  • Work with functional Subject Matter Professionals in GRC/SecOps areas and support client engagement delivery.
  • Support the practice in growing solution areas by supporting solution design and innovation around the ServiceNow platform.

Qualifications:

  • Minimum of five years of experience working with BPMN, workflow design, and business process analysis.
  • Bachelor's degree from an accredited college/university in Business Process Management (Business Administration, Project Management, Organizational Behavior) or equivalent work experience.
  • Strong working knowledge of ServiceNow; ServiceNow Certified System Administrator is required.
  • Solid competencies in ServiceNow platform, GRC/SECOPS, ITSM, ITOM, SecOps related systems (e.g. web application firewalls), and Agile Development.
  • Prior experience and understanding of GRC/SecOps principles; ServiceNow CIS certification in GRC or SecOps is preferred.
  • Excellent verbal/written communication, problem-solving, analytical, and independent judgment skills to support an environment driven by customer service and teamwork.
  • Travel as needed.

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