Human Resources Associate

4 weeks ago


Courtenay, British Columbia, Canada North Island College Full time

Job Summary

We are seeking a highly skilled and detail-oriented Human Resources Associate to join our team at North Island College. The successful candidate will be responsible for coordinating and executing all transactional employment changes within the Human Resources Department. This includes ensuring accurate HR full cycle employee onboarding and offboarding processes, including employee appointments, contractual changes, leave management, professional development, and recruitment. The ideal candidate will have a strong understanding of HRIS database systems, service desk technical applications, and payroll functions. Key responsibilities include managing HR Service Desk tickets, providing guidance to Payroll Benefits Associates, and developing employment appointments from Employment Appointment Requisitions. The successful candidate will also be responsible for ensuring adherence to all relevant policies and procedures, collective agreements, and mandatory requirements regarding all aspects of employment contracts. If you have a strong background in Human Resource Management and excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Manage HR Service Desk tickets and take appropriate action responding to complex situations within specified timeframes based on Human Resources and Payroll deadlines.
  • Ensure accurate HR full cycle employee onboarding and offboarding processes, including employee appointments, contractual changes, leave management, professional development, and recruitment.
  • Provide guidance to Payroll Benefits Associates and responsible for assigned technical projects.
  • Develop employment appointments from Employment Appointment Requisitions analyzing, enquiring and determining complex multiple appointments.
  • Ensure adherence to all relevant policies and procedures, collective agreements, and mandatory requirements regarding all aspects of employment contracts.
  • Develop and analyze reports for Committee and divisional requirements as assigned.
  • Administration of leaves, contract amendments and corrections, ensuring adherence to collective agreements, policies and procedures.
  • Support the recruitment process by responding to external enquiries and providing accurate information to supervisors and candidates.
  • Responsible for accurate entries in Colleague and applicable corresponding spreadsheets such as salary, benefits, status, union information, seniority and increments.
  • Maintain HRIS database information, ensuring accurate data entry, and position control within Colleague.
  • Responsibility to clearly interpret and appropriately communicate complex information and situations to internal and external audiences.
  • Provide accurate, efficient and service-oriented responses to all requests for information from departments, unions, external agencies, applicants and others as appropriate.
  • Responsible for maintaining all relevant filing systems within the guidelines of the Freedom of Information and Protection of Privacy Act.
  • Other duties as assigned by the supervisor and HR Advisor Recruitment & Employee Services and HR Advisor Wellness & Culture.


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