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Customer Experience Specialist

4 weeks ago

Courtenay, British Columbia, Canada The Wireless Kiosk at Costco Full time
About Us
We are The Wireless Kiosk at Costco, the exclusive operator of wireless kiosks across Canada. Partnering with industry leaders like Bell and Rogers, we offer a wide range of mobile solutions to Costco members.

Opportunity Overview
This is an exciting opportunity for a skilled Sales Associate to join our team as a Customer Experience Specialist - Mobile Solutions. You will play a key role in delivering exceptional customer experiences and meeting business objectives.

Salary and Benefits
As a full-time Sales Associate, you can expect a competitive annual salary ranging from $50,000 to $60,000, including hourly rate plus uncapped commissions. Our benefits package includes medical and dental coverage, RRSP matching, and generous employee discounts on mobile devices and plans.

Responsibilities
Your day-to-day tasks will include:
* Offering the latest mobile solutions from leading brands to Costco members tailored to their lifestyle.
* Achieving sales targets, operational efficiency, and customer satisfaction.
* Participating in ongoing training courses to ensure we remain the best-trained team in Canada.
* Building long-term relationships with customers and providing excellent customer service.

Requirements
To be successful in this role, you should be a people person who enjoys building relationships with customers and working in a fast-paced environment. You must be available to work full-time, including weekends and evenings.

Join Our Team
At The Wireless Kiosk at Costco, we value diversity and inclusion. We welcome everyone and encourage participation in our employee resource groups dedicated to advancing women, BIPOC, and 2SLGBTQ+ communities.