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Field Service Coordinator

4 weeks ago

Milton, Ontario, Canada Bruker Full time

Company Overview

Bruker Corporation is a leading global analytical instrumentation company, with a presence in over 70 locations across the world.

The company covers a broad spectrum of advanced solutions in all fields of research and development, improving safety, accelerating time-to-market, and enhancing quality of life.

We have been driving innovation in analytical instrumentation for 50 years, employing nearly 7,000 employees globally.

Job Description

We are seeking a Field Service Administrator to coordinate day-to-day operations of our customer service department based in Milton, Ontario.

The successful candidate will report to the Regional Service Manager and be responsible for maintaining accuracy of service dispatch calendar, ensuring timely case closure, and monitoring service reports.

The individual will also communicate with customers to confirm assigned engineer and tentative schedule/plans, as well as maintain local part depot and spare part shipping.

This role requires excellent communication skills, French speaking is preferred, and experience with Microsoft Office and SalesForce CRM.

The ideal candidate will possess leadership abilities, ability to create and drive process improvement, and work effectively under pressure in a team-oriented environment.

Estimated Salary: $65,000 - $85,000 per year

As a federal contractor, Bruker is subject to Executive Order 14042, requiring all employees to be fully vaccinated against COVID-19 or obtain a medical exemption.

Bruker is an equal opportunity employer, evaluating qualified applicants without regard to protected characteristics.