Restaurant Operations Manager

2 weeks ago


Fort St John, Canada Papa Johns Full time
Job Description

Papa Johns is seeking an experienced Restaurant Operations Manager to join our team. As a key member of our operations team, you will be responsible for the overall management and direction of restaurant operations.

Key Responsibilities:
  • Determine service offerings and implement operational procedures that ensure high-quality customer experiences.
  • Manage cash handling and complete balance sheets, cash reports, and related forms with accuracy and efficiency.
  • Conduct regular performance reviews to assess employee skills and provide constructive feedback.
  • Cost control and cost reduction strategies to minimize expenses and maximize profitability.
  • Enforce provincial/territorial liquor legislation and regulations in compliance with local authorities.
  • Maintain inventory levels and ensure timely ordering of supplies.
  • Implement health and safety protocols to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other essential products.
  • Foster relationships with clients for catering or facility use.
  • Participate in marketing initiatives and contribute to sales growth.
  • Address customer complaints and concerns in a professional manner.
  • Provide exceptional customer service to drive customer satisfaction.
  • Plan, organize, direct, control, and evaluate daily restaurant operations to achieve business objectives.
Requirements:
  • Education: College/CEGEP degree or equivalent.
  • Experience: 1-2 years of experience in restaurant management or a related field.
Salary and Benefits:

The salary range for this position is $45,000 - $60,000 per year, depending on qualifications and experience. Additional benefits include opportunities for career advancement, competitive compensation packages, and comprehensive training programs.



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