Store Operations Manager
6 days ago
", "p": "At Vodafone New Zealand Limited, we're committed to empowering our customers and employees to thrive in a rapidly changing world. As a Store Manager, you'll play a vital role in delivering exceptional customer experiences and driving business growth in our retail stores.
", "ul": [{"li": "Lead a team of Customer Champions to achieve sales targets and provide outstanding customer service"}, {"li": "Collaborate with the Retail Lead and Area Lead to develop and implement store strategies that drive business results"}, {"li": "Ensure the operational running of the store, including rostering, inventory management, and store maintenance"}, {"li": "Work closely with the Talent Acquisition team to recruit and develop high-performing team members"}, {"li": "Stay up-to-date with the latest technology and industry trends to drive innovation and improvement in the store"}], "h3": "What You'll Bring
", "ul": [{"li": "Proven retail or telecommunications experience, with a strong track record of delivering sales results and customer satisfaction"}, {"li": "Excellent leadership and coaching skills, with the ability to motivate and develop high-performing teams"}, {"li": "Strong communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders"}, {"li": "Ability to work collaboratively in a fast-paced environment, with a focus on delivering results and meeting deadlines"}, {"li": "Comfortable working rotational shifts, including evenings and weekends"}, {"li": "Motivation to stay current with technology and pursue informal learning to deepen your knowledge within the industry"}], "p": "If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you. Apply now to take the first step in your career journey with Vodafone New Zealand Limited.
", "b": "Ko t\u014d mahi \u2013 what you\u2019ll do
", "ul": [{"li": "Support the Retail Lead (Store Manager) to lead a team of Customer Champions"}, {"li": "Work closely with the Retail Lead, Area Lead, Market Lead, HRBP and People & Planning to ensure employee resource requirements are met, including the creation of rosters"}, {"li": "Ensure customers are completely satisfied with their One New Zealand Retail experience i.e. their needs and expectations are met or exceeded"}, {"li": "Deliver the sales numbers"}, {"li": "Work closely with the Retail Lead and the Talent Acquisition team to recruit new team members"}, {"li": "Ensure the growth and development of your team in conjunction with the Retail Lead and Enablement team"}, {"li": "Work with the Retail Lead to ensure the operational running of the store"}], "h3": "Na t\u014d rourou \u2013 what you\u2019ll bring
", "ul": [{"li": "Retail or Telecommunications experience is preferred"}, {"li": "Experience working to Sales targets"}, {"li": "Strong customer service or complaints management experience"}, {"li": "At least 6-12 months of experience coaching, mentoring or managing others"}, {"li": "Aspirations to be a people leader"}, {"li": "Comfortable working rotational shifts including evenings and weekends"}, {"li": "Motivation to stay current with technology & pursue informal learning (on the job, via colleagues) to deepen your knowledge within the industry"}]
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