Food Service Team Lead

7 days ago


Quesnel, Canada Subway Quesnel Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Subway Quesnel. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day management of our food service operations.

Key Responsibilities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
Key Tasks
  • Establish efficient methods to meet work schedules and deadlines
  • Supervise and coordinate activities of staff who prepare and portion food, ensuring high-quality service and food safety standards
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction
  • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing resources
  • Recruit, hire, and train food service staff, promoting diversity and inclusion in the workplace
  • Ensure that food and service meet quality control standards, maintaining a clean and welcoming environment for customers
  • Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and fairly
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement
  • Prepare and submit reports, providing regular updates on food service operations and performance
  • Supervise and check delivery of food trolleys, ensuring timely and efficient service
Support for Diverse Groups
  • Provide physical accessibility accommodations, ensuring equal access for all customers and staff
  • Provide visual, auditory, and other accessibility accommodations, promoting inclusivity and respect for diverse needs
  • Participate in government or community programs that support persons with disabilities, promoting social responsibility and inclusion
  • Offer mentorship, coaching, and networking opportunities for persons with disabilities, fostering a culture of support and empowerment
  • Provide awareness training to employees, promoting a welcoming and inclusive work environment for all
  • Apply accessible and inclusive recruitment policies, ensuring equal opportunities for all candidates
Support for Newcomers and Refugees
  • Participate in government or community programs that support newcomers and refugees, promoting social responsibility and inclusion
  • Assist with immediate settlement needs, providing essential support for a smooth transition
  • Support social and labour market integration, facilitating access to community resources, language training, and skills development
  • Recruit newcomers and refugees who were displaced by conflict or natural disaster, promoting diversity and inclusion
  • Support newcomers and refugees with foreign credential recognition, ensuring equal opportunities for career advancement
  • Offer mentorship programs, pairing newcomers and refugees with experienced employees, fostering a culture of support and empowerment
  • Provide diversity and cross-cultural training, promoting a welcoming and inclusive work environment
Support for Youth
  • Participate in government or community programs that support youth employment, promoting social responsibility and inclusion
  • Offer on-the-job training tailored to youth, providing valuable work experience and skills development
  • Offer mentorship, coaching, and networking opportunities for youth, fostering a culture of support and empowerment
  • Provide awareness training to employees, promoting a welcoming and inclusive work environment for all
Support for Veterans
  • Participate in government or community programs that support Veterans, promoting social responsibility and inclusion
  • Offer mentorship, coaching, and networking opportunities for Veterans, fostering a culture of support and empowerment
  • Provide awareness training to employees, promoting a welcoming and inclusive work environment for all
  • Recruit Veterans and other candidates with military experience, promoting diversity and inclusion
  • Assist with immediate transition needs, providing essential support for a smooth transition
  • Offer workshops, counseling services, or other resources to help Veterans navigate their transition into the civilian workforce
  • Support Veterans in translating their military skills and experience into the language of the civilian job market
  • Offer flexible onboarding options, allowing Veterans to gradually adapt to the civilian workplace
Support for Indigenous People
  • Participate in government or community programs that support Indigenous people, promoting social responsibility and inclusion
  • Offer mentorship, coaching, and networking opportunities for Indigenous workers, fostering a culture of support and empowerment
  • Develop and maintain relationships with Indigenous communities, businesses, and organizations, promoting cultural understanding and respect
  • Provide cultural competency training and awareness training to employees, promoting a welcoming and inclusive work environment
  • Facilitate access to Elders who can offer support and guidance to Indigenous workers
Support for Mature Workers
  • Participate in government or community programs that support mature workers, promoting social responsibility and inclusion
  • Apply hiring policies that discourage age discrimination, promoting equal opportunities for all
  • Provide awareness training to employees, promoting a welcoming and inclusive work environment for all
  • Offer mentorship, coaching, and networking opportunities for mature workers, fostering a culture of support and empowerment
  • Offer phased retirement options, allowing mature workers to gradually reduce their workload
  • Offer phased re-entry options for mature workers who are returning to work after retiring
  • Provide workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers
  • Offer resources to help mature workers plan their retirement, promoting financial security and well-being
Support for Visible Minorities
  • Participate in government or community programs that support members of visible minorities, promoting social responsibility and inclusion
  • Apply hiring policies that discourage discrimination against members of visible minorities, promoting equal opportunities for all
  • Offer mentorship programs that pair members of visible minorities with experienced employees, fostering a culture of support and empowerment
  • Provide diversity and cross-cultural training to employees, promoting a welcoming and inclusive work environment


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