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Audio-Visual Operations Assistant

2 months ago

Saskatchewan, Canada Saskatchewan Polytechnic Full time

Job Summary

The AV Support Specialist will provide technical assistance and administrative support to the Audio-Visual team at Saskatchewan Polytechnic. This role will contribute to the development and upgrading of AV services, ensuring seamless support for live streaming video deliveries, remote teaching environments, and event set-ups.

Key Responsibilities

  • Provide technical support for live streaming video deliveries, including troubleshooting and maintenance of presentation equipment.
  • Act as a liaison between onsite instructors and off-site students and faculty, implementing best practices for remote teaching and collecting/distributing confidential materials.
  • Configure learning spaces for remote teaching situations to ensure equal educational experiences for in-class and remote students.
  • Maintain up-to-date technical reports and assist Audio Visual technicians with day-to-day operations, including event set-ups and inventory updates.
  • Perform administrative duties to support AV Services, including generating and maintaining reporting activities, circulating department communications, and maintaining online filing systems.

Qualifications, Skills, and Abilities

  • Demonstrated knowledge of AV systems, including video conference equipment and methods.
  • Knowledge of digital media formats and storage options, as well as best practices for delivering distance education.
  • Knowledge of camera operation and configurations, Microsoft Office suite, and SharePoint.
  • Basic knowledge of video online management systems and corporate purchasing systems.

Competencies

The successful candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a team environment. They will also have a strong understanding of AV systems and technical support principles.