Restaurant Operations Manager

5 days ago


Ottawa, Ontario, Canada Kinton Ramen Ottawa Full time
About the Job

We are seeking a skilled and experienced Restaurant Operations Manager to join our team at Kinton Ramen Ottawa.

Job Summary

The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring that all staff perform to their highest level, and maintaining a high standard of customer service. The role involves managing staff performance, recruiting new team members, setting work schedules, determining menu offerings, implementing operational procedures, and ensuring compliance with health and safety regulations.

Key Responsibilities:
  • Monitor and manage staff performance to maintain high standards of quality and service.
  • Recruit and train new staff to ensure a skilled and motivated team.
  • Set and manage work schedules to meet business needs.
  • Determine the type of services to be offered and implement operational procedures to achieve sales targets.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Plan and control budgets and inventory to minimize waste and optimize profitability.
  • Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
  • Resolve customer complaints and claims in a professional and timely manner.
Requirements:
  • A Secondary (high) school graduation certificate is required.
  • At least 3 years of experience in a similar role or in a related field.
Compensation:

The estimated salary for this position is $50,000 - $70,000 per year, depending on experience.

Benefits:
  • Permanent full-time employment.
  • English language proficiency.
  • 30-40 hours of work per week.


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