Technical Support Specialist

3 weeks ago


Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

As a Technical Support Specialist at BYTEMINDS IT SERVICES INC., you will be responsible for providing expert technical support to users in response to identified difficulties. Your tasks will include giving access to computer networks, reporting on the performance of computer systems and networks, and consulting user guides and technical manuals to research and implement solutions. You will also provide advice and training to users, collect and maintain a problems and solutions log, and participate in the redesign of applications and software. Additionally, you will supervise other technical support workers and provide business systems, network, and Internet support to users. This is a permanent position requiring 35 hours of work per week, with English as the primary work language.



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