Restaurant Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Stonewater Group of Franchises Ltd.
Key Responsibilities- Evaluate Daily Operations: Assess the performance of our restaurant operations and identify areas for improvement.
- Monitor Staff Performance: Supervise and evaluate the performance of our restaurant staff, providing feedback and coaching to ensure they meet our high standards.
- Plan and Organize Daily Operations: Develop and implement plans to ensure the smooth operation of our restaurant, including managing inventory, scheduling staff, and coordinating with suppliers.
- Recruit and Train Staff: Attract, select, and train high-quality staff to join our team, ensuring they have the skills and knowledge to provide excellent customer service.
- Supervise and Coordinate Activities: Oversee the preparation and portioning of food, ensuring that it meets our high standards of quality and safety.
- Prepare and Submit Reports: Compile and submit reports on restaurant performance, including sales, inventory, and customer feedback.
- Establish Methods to Meet Work Schedules: Develop and implement efficient systems to manage our restaurant's workload, ensuring that we meet our customer's expectations.
- Ensure Quality Control: Monitor and maintain the quality of our food and service, ensuring that it meets our high standards.
- Manage Inventory and Supplies: Oversee the management of our restaurant's inventory and supplies, ensuring that we have the necessary resources to operate efficiently.
- Ensure Health and Safety Regulations: Ensure that our restaurant complies with all relevant health and safety regulations, protecting our staff and customers.
- Address Customer Complaints: Respond to customer complaints and concerns, resolving issues promptly and professionally.
- Provide Excellent Customer Service: Ensure that our customers receive excellent service, responding to their needs and exceeding their expectations.
- 5+ Years of Experience: We are looking for a candidate with at least 5 years of experience in a restaurant management role.
- Strong Leadership Skills: Our ideal candidate will have strong leadership skills, with the ability to motivate and inspire their team.
- Excellent Communication Skills: The ability to communicate effectively with staff, customers, and suppliers is essential for this role.
- Attention to Detail: Our candidate will have a keen eye for detail, ensuring that our restaurant operates efficiently and effectively.
- Flexibility: We are looking for a candidate who is flexible and able to adapt to changing circumstances.
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