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Bilingual Client Service Specialist

2 months ago


Moncton, New Brunswick, Canada Tangerine Full time

Are you a customer service enthusiast looking for a new challenge?

In this role, you will have the opportunity to deliver exceptional service to clients through various channels, including inbound, outbound, and eService. You will engage with clients to understand their needs and provide personalized support, while also proactively recommending products that meet their financial goals.

As a Client Service Specialist, you will be responsible for:

  • Providing friendly and professional service to clients in a fast-paced environment
  • Engaging with clients to understand their needs and provide personalized support
  • Proactively recommending products that meet clients' financial goals
  • Driving first contact resolution and identifying barriers to excellent service

Hiring & Training Details:

  • Our Customer Contact Centre is a dynamic and inclusive team of professionals
  • Position Status: Full-time (37.5 hours)

Training & Work Shift Details:

  • Must be available to attend training for a total of 16 weeks
  • Flexibility in working morning, afternoon, and evening shifts, including weekends and statutory holidays

What We Offer:

  • A diverse and inclusive team environment
  • Access to thousands of online and in-person courses for career growth
  • Comprehensive benefits package, including pension and savings plans
  • A flexible and dynamic work environment

At Tangerine, we value the unique skills and experiences each individual brings to the team. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.