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Senior Manager, Sales Enablement

2 months ago

Toronto, Ontario, Canada Equinix Full time
About Equinix

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. We enable organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals.

Job Summary

The GTM Readiness Sr. Manager, Instructional Design will lead a team responsible for creating effective and engaging global enablement at scale for sales, channel, technical sales, customer success, and revenue operations. This enablement spans products and services, skills, tools, and processes.

Responsibilities
  1. Lead a team of instructional designers responsible for scoping, design, development, and execution of scalable learning solutions that are audience-specific, actionable, and drive measurable business impact.
  2. Identify and implement new, innovative enablement processes and learning solutions that accelerate enablement development cycles and deliver compelling learning experiences aligned with how we learn in our everyday lives.
  3. Review ID team's design documents, development documents, draft curriculum, and final deliverables to ensure optimal modalities, business acumen, audience relevancy, meaningful learning engagement, and effective learning assessment.
  4. Partner with target audiences and business stakeholders to identify needs and learning requirements of the roles we enable and what constitutes content relevancy.
  5. Collaborate with other GTM Readiness leaders to align on priorities, audience requirements, new instructional design approaches, metrics, and success factors.
  6. Drive, monitor, and continuously enhance our instructional design methodology, as well as identify new and innovative design and authoring practices and tools.
  7. Own and execute your own portfolio of enablement projects, working in the capacity of an instructional designer to research, scope, design, develop, launch, and analyze the impact of curriculum.
  8. Foster a team culture that is collaborative, innovative, inclusive, and results-oriented.
  9. Build a high-performing team through active coaching, with an emphasis on instructional design skills, business acumen, and innovation.
Qualifications
  1. 10+ years of experience leading enablement teams such as sales enablement, revenue enablement, channel enablement, or customer enablement, with a minimum of 5 years working in and/or with sales, channel, and/or customer success.
  2. Success identifying and implementing new design and authoring tools to transform content development and learning experiences.
  3. Creative, critical thinker, and problem solver who thrives in ambiguity and is adept at solutioning.
  4. Proven ability to build strong partnerships with business stakeholders, taking a consultative approach and influencing and aligning different perspectives.
  5. Ability to synthesize complex, often disparate, information, distilling it to simple and actionable concepts using audience-specific language.
  6. Proven track record of scoping, building, and executing enablement programs, reflecting instructional design and program management best practices.
  7. Proactive, self-directed, and growth-oriented.
  8. Exceptional written and verbal communication skills, including presentation and facilitation skills.
  9. Highly proficient in Articulate 360 (Rise and Storyline), Camtasia, and Canva, along with experience using emerging AI design and authoring tools.
  10. Advanced proficiency in Microsoft Office tools (Word, Excel, PowerPoint) required.
  11. Bachelor's degree, or equivalent.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.