Vice President Operations Campus and Corporate Services

3 weeks ago


Burlington, Ontario, Canada Sodexo Canada Ltd Full time
Job Title: Vice President Operations Campus and Corporate Services

Sodexo Canada Ltd is seeking a highly skilled and experienced Vice President Operations Campus and Corporate Services to lead our Campus and Corporate business across Canada.

About the Role:

The successful candidate will be responsible for strategic and operational leadership of our Campus and Corporate business, with a focus on strengthening and developing our portfolio. This role will oversee a large and diversified scope of services, including high-end food, cleaning services, maintenance, and general facilities management services.

Key Responsibilities:
  • Provide strategic leadership to ensure operationalizing of medium and long-term strategic plans, overall client satisfaction, and account retention and growth.
  • Ensure implementation of the business plan for the client, establishing a rapport, promoting partnership, and fulfilling the clients' needs and expectations.
  • Maintain a professional business relationship with clients by directly negotiating contracts and matters pertaining to account operations.
  • Lead and inspire others to grow and develop our business through innovation, in collaboration with sales and support teams.
  • Ensure financial performance and goals in accordance with overall strategy.
  • Own, inspire, and engage others by role-modeling a culture of the highest standards in Health and Safety across all levels of the organization.
  • Oversee compliance to all company/client policies and procedures, and government regulations.
  • Monitor unit operation to ensure the highest quality of products and services.
  • Ensure ongoing development of employees, building and growing an internal talent pipeline.
  • Promote and support talent, and workplace diversity initiatives.
Requirements:
  • Master Degree in Business Management or equivalent related fields.
  • Understanding of the Canadian Corporate and Campus environments would be a real asset.
  • 10 years' experience in a senior operational leadership role, including demonstrated ability to successfully strengthen and grow a business.
  • Ability to collaborate on and execute strategy, set priorities, plan, and coordinate work activities, enabling the selective allocation of attention and resources.
  • Strong sense of client relations: ability to establish and maintain rapport with clients and potential clients and establish long-term relationships for account retention, future sales, and the best interest of the organization.
  • Strong financial acumen and analytical thinking, including deep understanding of managing food and labour costs.
  • Strategic leadership to engage and lead large teams towards common objectives, manage performance, and grow talent.
  • Strong communication and influencing skills.
  • Proven motivator (experience motivating direct and indirect teams), agile, and highly collaborative and proven experience managing in a unionized environment.
  • Strong sense and appetite to innovate and be solution-minded; willing to take calculated risks.
  • Learner, open to continued growth and development.
  • You must be available to travel up to 50% of your time across Canada.
  • Fluently bilingual in French and English is an asset.
About Sodexo Canada Ltd:

Sodexo is a global leader in services that improve the Quality of Life, operating in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We are committed to creating a better everyday for everyone to build a better life for all.

We offer a flexible work environment, competitive compensation, great employee benefits, training and development programs, countless opportunities for growth, corporate responsibility, and sustainability. Sodexo is an award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long-term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.



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