Branch Manager II

4 weeks ago


Magog, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager II to join our team at The Toronto-Dominion Bank (Canada). As a key member of our leadership team, you will be responsible for leading a medium to large-sized branch, overseeing a team of service and advice colleagues, and driving business growth and customer satisfaction.

Key Responsibilities
  • Lead and manage a team of service and advice colleagues to deliver exceptional customer experiences and achieve business objectives.
  • Develop and implement strategies to drive business growth, improve customer satisfaction, and increase revenue.
  • Manage branch operations, including customer service, sales, and risk management.
  • Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency.
  • Provide coaching, guidance, and development opportunities to team members to enhance their skills and knowledge.
  • Ensure compliance with regulatory requirements, bank policies, and procedures.
  • Monitor and analyze branch performance metrics to identify areas for improvement and implement corrective actions.
Requirements
  • Undergraduate degree and/or equivalent experience.
  • 5+ years of relevant experience in a leadership role, preferably in the financial services industry.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to analyze complex data and make informed decisions.
  • Experience with risk management, compliance, and regulatory requirements.
  • Strong business acumen and understanding of financial services industry trends.
What We Offer

We offer a competitive compensation package, including a base salary, variable compensation, and comprehensive benefits. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

We are committed to providing a supportive and inclusive work environment that fosters growth, development, and career advancement opportunities. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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