User Support Specialist

1 month ago


Calgary, Alberta, Canada Infantry Pictures Inc] Full time
Overview

Infantry Pictures Inc is seeking a User Support Technician to join our team. The successful candidate will be responsible for providing technical support to our clients.

Responsibilities

The User Support Technician will be responsible for:

  • Providing technical support to clients via phone, email, or in-person
  • Resolving technical issues in a timely and efficient manner
  • Documenting and tracking technical issues and resolutions
  • Collaborating with other teams to resolve complex technical issues
Requirements

To be successful in this role, the User Support Technician must have:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong technical skills and knowledge of computer systems and software
  • Ability to work independently and as part of a team
What We Offer

Infantry Pictures Inc offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.



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