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Program Manager, Women's Transition Housing

1 month ago

Prince George, British Columbia, Canada BC Housing Full time

POSITION SUMMARY

The Portfolio Manager - Women's Transition Housing & Supports (WTHS) Program is responsible for administering funding and collaborating with service providers across the province to deliver WTHS Programs. This role provides consultation and support to the Boards of Directors and Executive staff of Non-Profit Societies regarding the effective management and delivery of core services and financial oversight, including budget approvals and monitoring.

CANDIDATE PROFILE

The successful candidate will have:

  • Bachelor's in business administration, social services, public administration, or other relevant discipline.
  • Considerable experience in working with society management or delivery of social services and community-based programs.
  • Considerable experience developing partner and stakeholder relationships and providing advice and consultation to Not-for-Profit Boards and Executive regarding program management.
  • Considerable experience with programs and services for women and children who have experienced violence or are at risk of violence.
  • Considerable supervisory experience in a unionized environment.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.

KEY RESPONSIBILITIES

The Portfolio Manager will be responsible for:

  • Administering funding and collaborating with service providers to deliver WTHS Programs.
  • Providing consultation and support to the Boards of Directors and Executive staff of Non-Profit Societies.
  • Managing a portfolio of service providers and serving as the single point of contact for issues related to program delivery.
  • Developing and maintaining relationships with stakeholders, including service providers, community organizations, and government agencies.
  • Providing advice and consultation on program management, budgeting, and financial oversight.

REQUIREMENTS

The successful candidate will have:

  • Considerable knowledge and understanding of the philosophies, principles, and practices associated with the delivery of government social and regulatory programs by non-profit societies and contracted community service providers.
  • Considerable knowledge and understanding of non-profit society governance, management, and operation.
  • Sound knowledge of violence against women and children and the intersection of trauma, mental health, and substance use issues.
  • Sound knowledge and understanding of the risks associated with working with vulnerable women and children and ability to work closely with service providers in mitigating risk.
  • Sound knowledge of issues relating to the anti-violence sector.
  • Some knowledge of building structures and systems and an ability to recognize deficiencies.
  • Working knowledge and understanding of the annual budget and financial review process.
  • Proficient in the use of MS Office Applications (Excel, Word, PowerPoint, Outlook).
  • Strong negotiation, mediation, and conflict resolution skills and ability to negotiate contracts, mediate disputes, and resolve conflict situations.
  • Strong written and oral communication, interpersonal, facilitation, presentation, consultative, and relationship-building skills.
  • Ability to learn and understand BC Housing's mandate, programs, and policies in delivering social housing and social services to vulnerable populations.
  • Ability to provide organizational development and general management expertise and educate Boards and Executive in the successful operation of programs for vulnerable women and children.
  • Ability to build successful and constructive relationships and partnerships, both externally and internally, and work together to mutually attain the objective of providing stable, safe, and affordable shelter, housing, and support services.
  • Ability to provide advice and assistance regarding financial budgeting and contract management practices, including the ability to assess budgets and financial statements.
  • Ability to summarize and explain complex program information and funding requirements.
  • Ability to build dialogue and consensus with multiple stakeholders, often with conflicting agendas.
  • Ability to work together based on mutual respect and understanding of each other, and work to the highest business practice standards.
  • Ability to display tact and diplomacy in dealing with a broad range of professions and community stakeholders, and be a socially sensitive administrator.
  • Ability to conduct reviews and audits and facilitate understanding and compliance with recommended improvements.
  • Ability to manage multiple issues and projects, coordinate with others, keep senior management apprised of major issues, and adapt to changing priorities.
  • Ability to strategize, apply creative thinking, and build on existing and potential strengths in working towards solutions to support the long-term health and sustainability of the sector and partners.
  • Ability to travel on Commission business and work evenings and weekends as required.
  • Valid BC Driver's License and access to a reliable vehicle as required.
  • Criminal Record Check Required.