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    Victoria, British Columbia, Canada Provincial Health Services Authority Full time $33

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    Victoria, British Columbia, Canada Provincial Health Services Authority Full time

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    Victoria, British Columbia, Canada Provincial Health Services Authority Full time

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    1 month ago

    Victoria, British Columbia, Canada Provincial Health Services Authority Full time

    Job Title: Emergency Medical Call TakerWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...

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    Victoria, British Columbia, Canada Provincial Health Services Authority Full time

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    1 month ago

    Victoria, British Columbia, Canada Provincial Health Services Authority Full time

    Job Title: Emergency Medical Call TakerWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...

  • Emergency Medical Call Taker

    1 month ago

    Victoria, British Columbia, Canada Provincial Health Services Authority Full time

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Emergency Medical Call Taker

2 months ago

Victoria, British Columbia, Canada BC Women's Hospital and Health Centre Full time $33
Job Title: Emergency Medical Call Taker (EMCT)

Job Summary:

We are seeking a skilled and compassionate Emergency Medical Call Taker (EMCT) to join our team at BC Emergency Health Services. As an EMCT, you will be the first point of contact for individuals in emergency medical situations, providing critical support and care to those in need.

Key Responsibilities:

  • Provide exceptional customer service and support to individuals in emergency medical situations
  • Use critical thinking and decision-making skills to assess situations and provide appropriate care
  • Work effectively in a fast-paced, dynamic environment with multiple priorities and deadlines
  • Collaborate with other healthcare professionals to ensure seamless care and support
  • Participate in ongoing training and professional development to stay up-to-date on best practices and industry developments

Requirements:

  • 2+ years of experience in customer service or a related field
  • Experience in a call centre or emergency medical services environment is an asset
  • Fluent spoken and written English
  • Minimum typing speed of 30WPM (net)
  • Valid certificates in Standard First Aid and CPR Level C

Preferred Qualifications:

  • Knowledge of Indigenous Cultural Safety and anti-racism principles and practices
  • Experience working with diverse populations and communities
  • Strong communication and interpersonal skills

What We Offer:

  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs
  • Access to professional development opportunities through our in-house training programs
  • A supportive and inclusive work environment
  • Opportunities for growth and advancement within the organization

How to Apply:

If you are a motivated and compassionate individual with a passion for providing exceptional customer service and support, we encourage you to apply for this exciting opportunity.