Customer Service Advocate

7 days ago


Halifax, Nova Scotia, Canada Captura Hall Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Captura Hall in Halifax, Nova Scotia. In this position, you will be the primary point of contact for our clients, responding to inquiries, resolving issues, and providing information on our services.

Responsibilities

  • Customer Communication
  • Respond to customer inquiries via phone, email, and live chat
  • Resolve product or service issues by clarifying customer concerns, determining the cause, and offering solutions
  • Guide customers through the use of our services and provide product recommendations
  • Maintain records of customer interactions and update account information accurately

Collaboration and Problem-Solving

  • Collaborate with other team members to address customer needs and enhance service quality
  • Follow up with customers to ensure issues are resolved and satisfaction is met

Requirements and Qualifications

To succeed in this role, you will require:

  • Strong Communication Skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to manage time effectively and handle multiple customer inquiries simultaneously
  • Prior Experience
  • Previous experience in a customer service or call center role is an asset

What We Offer

  • Competitive Salary
  • An estimated annual salary of $60,000 - $80,000, depending on experience
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holiday pay
  • Training and development opportunities for career growth


  • Halifax, Nova Scotia, Canada Compunnel Inc. Full time

    Compunnel Inc.We are seeking an exceptional Customer Service Representative to join our team at Compunnel Inc. in a challenging role that requires strong communication and problem-solving skills.**About the Job:**This is a full-time position that involves handling customer inquiries, resolving issues, and providing excellent service on approximately 30-40...


  • Halifax, Nova Scotia, Canada Lloyds Bank plc Full time

    Transforming Banking ExperiencesLloyds Banking Group is the UK's leading bank, serving millions of customers daily. Our focus is on delivering exceptional user experiences that drive prosperity in Britain.We're seeking a skilled Interaction Designer to join our team and contribute to shaping the future of banking. As an Interaction Designer, you will be...


  • Halifax, Nova Scotia, Canada beBee Professionals Full time

    BeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to clients. Key responsibilities include handling customer inquiries in a timely and professional manner. The ideal candidate will possess excellent communication and interpersonal skills, with a minimum of two years of customer service experience. A strong...


  • Halifax, Nova Scotia, Canada Randstad Canada Full time

    Customer Service RepresentativeAre you a customer service expert looking for a new challenge? We have an exciting opportunity for a Customer Service Representative to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to customer...


  • Halifax, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Halifax, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Halifax, Nova Scotia, Canada Seronda Network Full time

    Job Ad: Customer Service Representative - Seronda NetworkJob Title: Customer Service RepresentativeCompany: Seronda NetworkLocation: Halifax, CASalary: $35,000 - $48,000Job Type: Full-TimeAbout Us:Seronda Network is a customer-focused telecommunications company dedicated to providing exceptional services and innovative solutions to clients across Canada.We...


  • Halifax, Nova Scotia, Canada Hustle Notice Biz Full time

    Job Description:We are seeking a highly skilled Customer Service Liaison to join our team at Hustle Notice Biz. In this role, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for each client. This position offers an excellent opportunity to build a career in customer service within a dynamic team...


  • Halifax, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly skilled Customer Service Ambassador to provide exceptional support to our customers. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide detailed...


  • Halifax, Nova Scotia, Canada Hustle Notice Biz Full time

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to contribute to the success of Hustle Notice Biz. In this role, you will be responsible for delivering exceptional customer experiences through prompt and professional communication, issue resolution, and account maintenance.Key ResponsibilitiesRespond to customer...


  • Halifax, Nova Scotia, Canada beBee Professionals Full time

    Customer Care Specialist OpportunityAt beBee Professionals, we are seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication and interpersonal skills, with a strong understanding of customer service principles and practices.Key Responsibilities:Provide timely...


  • Halifax, Nova Scotia, Canada IMP Group Full time

    Transforming Lives through Exceptional Customer ServiceCAN-med Healthcare is a leading distributor of medical surgical, health imaging, dental, mobility, and home health care products and services. We are seeking a highly skilled Customer Service Representative to join our team in Halifax, NS.The Opportunity:As a Customer Service Representative, you will be...


  • Halifax, Nova Scotia, Canada Captura Hall Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at Captura Hall in Halifax, NS. As a key point of contact, you will provide exceptional service to our clients, responding to inquiries, resolving issues, and guiding them through our services.Responsibilities:Provide timely and...


  • Halifax, Nova Scotia, Canada beBee Professionals Full time

    BeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to clients. Key responsibilities include handling customer inquiries in a timely and professional manner. The ideal candidate will possess excellent communication and interpersonal skills, with a minimum of two years of customer service experience. A strong...


  • Halifax, Nova Scotia, Canada Nova Scotia Power Full time

    Customer Service Associate Role at Nova Scotia PowerWe are seeking a highly skilled Customer Service Associate to join our Customer Care team in Halifax, Nova Scotia. As a key member of our team, you will be responsible for delivering exceptional customer service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Process...


  • Halifax, Nova Scotia, Canada Hustle Notice Biz Full time

    Job Title: Customer Service AmbassadorWe are seeking a skilled and empathetic Customer Service Ambassador to join our team at Hustle Notice Biz in Halifax.About the RoleThis is a key position that requires strong communication skills, patience, and a positive attitude to provide excellent customer service. The successful candidate will be responsible for...


  • Halifax, Nova Scotia, Canada beBee Professionals Full time

    Job Title: Customer Care SpecialistAbout the Role:We are seeking a highly skilled Customer Care Specialist to join our team at beBee Professionals in Halifax. The successful candidate will be responsible for delivering exceptional customer service to our clients, ensuring that customer inquiries are handled promptly and professionally.Key...


  • Halifax, Nova Scotia, Canada Fresh Form Draft Full time

    Job Title: Customer Service RepresentativeJob SummaryAs a Customer Service Representative at Fresh Form Draft, you will be the primary point of contact for our customers, providing exceptional support and ensuring a positive experience. Your responsibilities will include answering inquiries, resolving issues, and providing product information to meet...


  • Halifax, Nova Scotia, Canada Discovery Centre Full time

    Job Title: Customer Service Sales ClerkWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Sales Clerk at the Discovery Centre.Job Summary:The Customer Service Sales Clerk will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized...


  • Halifax, Nova Scotia, Canada beBee Professionals Full time $30,000 - $40,000

    Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Halifax. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...


  • Halifax, Nova Scotia, Canada IMP Group Full time

    Transforming Lives through Exceptional ServiceCAN-med Healthcare is a Canadian-owned distributor of medical, surgical, and health care products and services. We are seeking a Customer Service Representative to join our team in Halifax, NS.The Opportunity:As a Customer Service Representative, you will be responsible for responding to customer inquiries,...