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Food and Beverage Operations Manager
2 months ago
The Banff Centre for Arts and Creativity is seeking a highly skilled and experienced Food and Beverage Assistant Manager to join our team. As a key member of our hospitality team, you will be responsible for supporting the smooth and efficient operation of all food and beverage services within the Centre.
Key Responsibilities- Operations Management
- Direct the daily work of all Food and Beverage employees, ensuring effective labor cost control and maintaining high standards of customer service.
- Assess business levels in all food and beverage outlets and allocate staff accordingly.
- Event Management
- Ensure that banquet function rooms are set up according to Banquet Event Orders.
- Coordinate banquets and special functions with the Kitchen.
- Employee Development
- Train new employees by providing orientation and training sessions.
- Provide ongoing training to existing employees to meet Banff Centre's standards of excellence and customer service.
- Cleanliness and Maintenance
- Maintain the cleanliness and upkeep of all food and beverage areas and equipment.
- Financial Management
- Issue cash floats to staff and outlets daily and ensure that these floats are reconciled and returned at the end of each shift.
- Leadership and Communication
- Provide day-to-day leadership, direction, and supervision to direct reports.
- Enable Food and Beverage staff to function as a high-performing team, maintaining open communication, clear objectives, and priorities.
- Quality and Safety
- Ensure a positive and safe work environment for all Banff employees.
- Adhere to Banff Centre's Health & Safety Policies and understand a supervisor's role in evacuation procedures.
- Minimum of 3 years' food and beverage and supervisory experience.
- Knowledge of banquet/meeting set-ups, proper food handling practices, service etiquette, service styles, and excellent customer service.
- Familiarity with PC-based programs, including Word, Excel, and Point of Sales applications.
- A professional attitude and appearance.
- Knowledge of Time & Attendance, ProServe, First Aid, and ASIP.
- A valid Alberta driver's license.
- This position requires the candidate to be available to work a flexible, irregular schedule and weekends.
- This is a salaried, full-time position, subject to a 6-month probationary period.
- The salary range for this position is $50,717 to $83,410, based on experience.
- The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
- Benefits of working at Banff Centre include transitional staff housing options, professional development opportunities, employee assistance program, health care spending account, staff cafeteria and restaurant discounts, and onsite fitness facility at a discounted rate.
