Food and Beverage Operations Manager

2 months ago

Banff, Alberta, Canada Banff Centre for Arts and Creativity Full time
Job Summary

The Food and Beverage Assistant Manager will play a key role in ensuring the smooth operation of all food and beverage services at Banff Centre for Arts and Creativity. This includes the Vistas Dining Room, Three Ravens Restaurant and Lounge, The Hub Dining Room, Special Functions Rooms, Remote Functions, Room Service, and Maclab Bistro.

Key Responsibilities
  • Direct the daily work of all Food and Beverage employees, ensuring effective labor cost control and maintaining high standards of customer service.
  • Coordinate banquets and special functions with the Kitchen, ensuring seamless execution and exceptional guest experiences.
  • Train and develop Food and Beverage staff, providing ongoing support and guidance to ensure they meet Banff Centre's standards of excellence.
  • Maintain the cleanliness and upkeep of all food and beverage areas and equipment, adhering to Banff Centre's Health & Safety Policies.
  • Issue cash floats to staff and outlets daily, ensuring accurate reconciliation and return at the end of each shift.
  • Foster a positive and inclusive work environment, promoting a culture of open communication, clear objectives, and positive behavioral intent.
  • Provide day-to-day leadership and supervision to direct reports, effectively allocating assignments across the Food and Beverage team.
Requirements
  • Minimum of 3 years' food and beverage and supervisory experience.
  • Knowledge of banquet/meeting set-ups, proper food handling practices, service etiquette, and excellent customer service.
  • Proficiency in PC-based programs, including Word, Excel, and Point of Sales applications.
  • A valid Alberta driver's license.
What We Offer
  • A competitive salary range of $50,717 to $83,410, based on experience.
  • Twenty paid vacation days and four personal days annually.
  • Extended medical and dental benefits.
  • Participation in an employer-matched pension plan.
  • Transitional staff housing options (based on availability).
  • Professional Development opportunities.
  • Employee Assistance Program.
  • Health care spending account.
  • Staff cafeteria and restaurant discounts.
  • Onsite fitness facility at a discounted rate.

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