Area Manager, Toronto

6 days ago

Toronto, Ontario, Canada HSB Canada Full time

About HSB Canada

HSB Canada is a leading provider of specialty insurance and applied technology services. With a rich history of technical and service excellence, we are committed to innovation and emerging trends.

Job Summary

We are seeking a highly skilled and experienced Area Manager to join our team in Toronto. As a key member of our operations team, you will be responsible for leading a team of inspectors, reviewing reports, and ensuring accuracy and adherence to established procedures.

Key Responsibilities

  • Lead a team of 4 to 8 technically qualified inspectors, reviewing their reports and ensuring accuracy, correctness, and adherence to established procedures.
  • Provide guidance, mentorship, and training to team members via continuous conversations. Evaluate and monitor team performance, ensuring they meet department goals and targets.
  • Handle employee issues and maintain a positive work environment.
  • Provide feedback to field team members as required to improve and maintain inspector reporting quality and efficiency.
  • As required, lead projects aimed at improving department efficiencies and processes, ensuring they stay on schedule.
  • Conduct field inspections, assessments, and investigations as required.

Qualifications

  • Degree in Engineering with P.Eng designation (or eligibility to obtain).
  • Minimum 3 to 5 years of field experience in industries such as manufacturing, power generation, mining, petroleum, and/or pulp & paper.
  • Working knowledge of boilers and pressure vessels.
  • National Board Commission is required (or ability to obtain; training will be provided if necessary).
  • Certificate of Competence (COC) is required to perform jurisdictional inspections in Ontario (or the ability to obtain).
  • Commercial insurance background is an asset.
  • Advanced capabilities in computer application software, and knowledge of databases and analytics tools.
  • Intermediate to advanced level proficiency with Excel functions (complex formulas, macros, pivot tables) is a strong asset.
  • Energetic, innovative, and confident with a demonstrated ability to earn the respect of technically qualified peers and subordinates.
  • Strong leadership and coaching skills.
  • Excellent interpersonal skills and ability to work in a team environment with a positive attitude.
  • Ability to manage multiple projects, with proven consistent achievement of expected results and meet target deadlines.
  • Excellent and proven skills in communication, both written and oral.
  • Strong decision-making, problem-solving, and organizational skills.

What We Offer

HSB Canada is committed to creating a work environment that promotes respect, diversity, and dignity. We strive for equality in our workplace, to eliminate employment barriers, and promote a workplace based on principles that align with our company values and promote positive employee practices.

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