French Customer Support Specialist

3 weeks ago

Montreal, Quebec, Canada CAMP Systems Full time
About CAMP Systems

CAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. As a trusted partner, we deliver our services through a "SaaS plus" model, supporting over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Our expertise extends to shop floor management ERP systems, serving over 1,300 aircraft maintenance facilities and parts suppliers worldwide.

With a rich history spanning over 50 years, CAMP Systems is part of the Hearst Business Media portfolio. Located in Montreal, QC, we offer a unique opportunity to be part of a thriving aerospace ecosystem, providing stability and a strong foundation for growth.

About the Role

As a member of our Customer Service Team, you will be responsible for handling client needs, requests, and making recommendations. This position offers the chance to become familiar with CAMP's software, clientele, and brand. Using your exceptional customer care skills, you will be the first impression and representation of CAMP Systems.

Key Responsibilities:
  • Support CAMP's business interactions, setup, and connect clients to proper Aircraft Analysts as needed.
  • Fluently speak in both English and French.
  • Have an intermediate understanding of computer software and ability to use applications like Microsoft Excel, Word, etc.

About CAMP's Culture

CAMP Systems is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

CAMP is also committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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