Current jobs related to Customer Support Specialist - Montreal, Quebec - Andy Transport
-
Customer Support Specialist
1 week ago
Montreal, Quebec, Canada Softchoice Full timeUnlock Your Potential as a Bilingual Customer Support SpecialistWe are seeking an experienced and bilingual customer support specialist to join our team at Softchoice. As a key member of our customer support department, you will play a vital role in delivering exceptional service to our customers.About the RoleThis is a fantastic opportunity for someone who...
-
Customer Support Specialist
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeWe are seeking a highly skilled Customer Support Specialist to provide technical support to customers, troubleshoot and resolve customer inquiries, and deliver exceptional customer service.The ideal candidate will have a minimum of two years of experience in a customer service role, excellent communication and problem-solving skills, and a strong...
-
Customer Support Specialist
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeWe are seeking a highly skilled Customer Support Specialist to join our team at beBee Professionals in Montreal. The ideal candidate will have a strong background in customer service and technical support, with excellent communication and problem-solving skills.The successful candidate will be responsible for providing technical support to our customers,...
-
Customer Support Specialist
2 weeks ago
Montreal, Quebec, Canada Telcobridges Inc. Full timeJob Title: Customer Support SpecialistAbout the Role:The Customer Support Specialist will provide technical assistance to customers worldwide relating to the use of TelcoBridges' products. This involves working with customers to identify issues and advising on the solution, as well as providing identification, diagnosis and resolution to technical...
-
Customer Support Specialist
1 month ago
Montreal, Quebec, Canada Telcobridges Inc. Full timeAs a Customer Support Specialist at TelcoBridges Inc., you will be responsible for providing technical assistance to customers worldwide relating to the use of our products. You will work closely with the Director of Customer Service to identify and resolve technical issues, and develop strong technical background and communication skills.The ideal candidate...
-
Customer Support Specialist
1 month ago
Montreal, Quebec, Canada CB Canada Full timeJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at UPS Canada. As a key member of our Supply Chain Solutions team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various channels, including...
-
Customer Support Specialist
4 weeks ago
Montreal, Quebec, Canada Andy Transport Full timeAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Andy Transport. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and expansion, and ensuring the seamless delivery of logistics solutions.Key...
-
Customer Support Specialist
1 month ago
Montreal, Quebec, Canada Andy Transport Full timeAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Andy Transport. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their logistics needs are met with efficiency and professionalism.Key Responsibilities:Build and maintain strong relationships...
-
Customer Support Specialist
2 weeks ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the Role:Societe Generale de Surveillance SA is seeking a skilled Customer Support Specialist to join its Digital and Data Service department. As a key member of the DevOps Service Platform team, you will play a crucial role in ensuring the stability and availability of software factory services and tools.Main Responsibilities:Ensure platform SLA...
-
Montreal, Quebec, Canada Arise Virtual Solutions Full timeWork-from-Home Opportunity with Arise Virtual SolutionsBilingual customer support specialists are needed to provide remote service support for a leading roadside assistance company. This flexible work arrangement offers 24/7 scheduling, including weekends, and is ideal for fully-fluent bilingual speakers who can deliver exceptional customer service in...
-
Customs Clearance Specialist
1 month ago
Montreal, Quebec, Canada Randstad Full timeCustoms Release Specialist OpportunityWe are seeking a skilled Customs Release Specialist to join our team at Randstad. As a key member of our Customs Brokerage department, you will play a crucial role in supporting customs releases and ensuring seamless logistics operations.Key Responsibilities:Support customs releases and clearance processesCollaborate...
-
Part-Time Customer Support Specialist
2 weeks ago
Montreal, Quebec, Canada Randstad Canada Full timeWe are seeking a highly skilled and organized Part-Time Customer Support Specialist to join our team on a temporary basis. This role is critical in enhancing collaboration between the Sales and Service departments, ensuring exceptional communication and support for customers across Canada and the USA.This position plays a pivotal part in a pilot project...
-
Technical Support Specialist
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeJob Description: Technical Support SpecialistbeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The successful candidate will have a Bachelor's degree in Computer Science or a related field and a minimum of two years of experience in a customer service or technical support role. The candidate...
-
Customer Experience Specialist
2 weeks ago
Montreal, Quebec, Canada Climatetechlist Full timeRivian Customer Experience SpecialistThis role is part of Rivian's mission to create an adventurous and emissions-free world. As a Customer Experience Specialist, you will play a crucial part in delivering exceptional customer experiences by engaging with customers, identifying their unique needs, and providing individualized support.Responsibilities:Deliver...
-
Technical Support Specialist
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing outstanding customer service.The ideal candidate will have a strong technical background, excellent...
-
Technical Support Specialist
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeTechnical Support SpecialistBeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong understanding of customer service principles and practices, as well as a working knowledge of customer service software, databases, and tools.Responsibilities include responding...
-
Technical Support Specialist
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals in Montreal. The ideal candidate will have a strong background in customer service and technical support, with excellent problem-solving and communication skills.The successful candidate will be responsible for:Troubleshooting customer issues and providing...
-
Customer Success Specialist
2 weeks ago
Montreal, Quebec, Canada Autodesk Full timePosition Overview The Customer Success Specialist at Autodesk is responsible for ensuring a high-quality product experience for customers as they adopt and use our Informed Design workflows. This includes developing and implementing content strategies to support customer adoption and success. This role requires strong communication and engagement skills to...
-
Customer Support Specialist
1 month ago
Montreal, Quebec, Canada Telcobridges Inc. Full timeJob DescriptionCustomer Support EngineerAs a key member of our customer support team, you will provide technical assistance to customers worldwide, ensuring they receive the best possible support for our products.Key Responsibilities:Work closely with customers to identify and resolve technical issuesProvide expert technical guidance and support via phone,...
-
Customs Clearance Specialist
4 weeks ago
Montreal, Quebec, Canada Cole International Full timeCustoms Clearance SpecialistCole International is seeking a skilled Customs Clearance Specialist to join our team. In this role, you will be responsible for ensuring the prompt and accurate processing of customs clearances for various types of shipments. This includes data entry, research, and collaboration with trade chain partners to affect validation and...
Customer Support Specialist
1 month ago
We are seeking a highly skilled Customer Support Specialist to join our team at Andy Transport. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, identifying growth opportunities, and ensuring the seamless delivery of logistics solutions.
Key Responsibilities:
- Build and maintain strong customer relationships, acting as the lead point of contact for assigned accounts.
- Identify and seize opportunities for client acquisition and contract expansion.
- Oversee customer account management, negotiating rates, contracts, and agreements to maximize profitability.
- Ensure timely and successful delivery of solutions according to customer needs and objectives.
- Plan and execute daily transportation plans, including negotiation and booking of loads.
- Collaborate with teams to reach division targets and assist other divisions when needed.
- Respond to customer inquiries, maintain contact throughout order duration, and resolve day-to-day issues.
- Communicate with planners and outbound teams daily to optimize trips.
- Monitor and collaborate with dispatchers for on-time pickup and delivery, while accurately inputting information into our TMW system.
Requirements:
- Proven experience in client support or account management in transportation.
- Excellent communication in English and French, both verbal and written.
- Ability to build and maintain strong client relationships.
- Strong negotiation abilities for contract agreements and rate discussions, technical proficiency (Word, Excel, Outlook, CRM, and TMS).
- A self-starter with the drive to exceed targets and contribute to the company's growth.
What We Offer:
- Competitive salary and flexible work arrangements.
- Benefits package, including virtual healthcare.
- Inspiring leaders and colleagues who support your growth.
- Engage in inclusive employee-led networks for education, inspiration, building relationships, and development opportunities.
