Territory Sales Representative
3 weeks ago
Job Summary:
The Territory Sales Representative is responsible for driving sales growth and expansion within assigned accounts and territories. This role requires establishing strong relationships with key personnel in customer accounts, meeting assigned targets for profitable sales volume and margin dollars, and utilizing a consultative sales approach to build trust and relationships with customers.
Key Responsibilities:
- Sell Ormco products and solutions to meet and/or exceed assigned quotes and goals.
- Build and maintain relationships with customers to influence business relationships with orthodontists and their professional and clinical teams.
- Meet with assigned group of orthodontists and orthodontic staff to promote products and services, relate new product information, and receive feedback on company products and services.
- Learn and understand customer clinical and business practices, patient treatment philosophy, and overall care philosophy.
- Responsible for complete territory analysis and planning to ensure revenue goals are achieved.
- Travel throughout assigned territory and organize customer meetings with established and new accounts.
- Provide timely response and resolution to customers' requests.
- Establish and manage customers' expectations of delivery timelines for quoted products and solutions.
- Main communication conduit to each customer.
- Meet with customers to define product/service needs and specifications.
- Continuously work with customers to monitor product performance and needs.
- Proficient use of sales tools, collateral, and marketing materials to best position Ormco solutions for account needs.
- Lead translator of technical product information, clinical value, and efficiency gains via Ormco solutions to customers.
- Maintain up-to-date and accurate sales records via Ormco designated Customer Relation Management tool(s).
- Interface with marketing to quantify needs and provide intelligence to management on competitive products and company product enhancements.
- Reviews and reports complaints received from customers and recommends corrective action to Regional Sales Manager and/or Marketing Manager through established reporting guidelines.
- Be aware and knowledgeable of new products in the market.
- Demonstrate thorough knowledge of all Ormco solutions, including value proposition and content to substantiate the value proposition for customers' specific needs.
- Consistently work to improve personal knowledge and sales skills to add greater value to all Ormco customers, potential customers, the Territory Sales Manager's team, and to Ormco.
- Maintaining necessary reporting documents, including forecasts, pipeline, market, competitor, and strategic initiatives reports that provide adherence to Ormco leadership and Regional Management leadership requirements.
- Responsible for all expense reporting and is compliant with all Ormco and Envista expense policies.
- Understands and supports the company's sales policies and procedures to provide proper and effective treatment to all the company's customers.
- Follows corporate policies regarding customer entertainment and customer relations.
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