Technical Support Specialist

6 days ago

Toronto, Ontario, Canada GenieAll Corporation Full time
Job Description:

We are seeking a highly skilled Technical Support Specialist to join our team at GenieAll Corporation. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their systems and networks are running smoothly.

Key Responsibilities:
  • Respond to technical inquiries and provide solutions to resolve client issues
  • Collaborate with internal teams to troubleshoot and resolve complex technical problems
  • Develop and maintain technical documentation and knowledge base articles
  • Participate in the design and implementation of new technical solutions
Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in technical support or related field
  • Excellent problem-solving and communication skills
  • Knowledge of computer systems, networks, and software applications
What We Offer:
  • Competitive salary: $65,000 per year
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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