Training Instructor, Contact Center Specialist

At Fairstone Bank, we're committed to delivering exceptional customer experiences. As a Training Instructor, Contact Center, you'll play a vital role in enhancing the performance and skills of our call center agents. Your primary responsibility will be to develop and deliver training programs that optimize call handling, customer service, and overall...

We are seeking a skilled IT Infrastructure Specialist to join our dynamic contact center environment in Montreal. This role plays a pivotal part in ensuring the seamless operation of our communication infrastructure.As an IT Infrastructure Specialist, you will collaborate with cross-functional teams to optimize network performance, troubleshoot issues, and...

Présentation du poste IO Solutions Contact Center cherche à recruter un receveur/receveuse pour son centre d'appels à Montréal. En tant que premier point de contact pour nos clients, employés, candidats et visiteurs, vous jouerez un rôle crucial dans la création d'impressions positives et garantirez une bonne expérience pour ceux qui se...

IO Solutions Contact Center is seeking a highly skilled Senior Network Infrastructure Specialist to join our dynamic team in Montreal.Job Summary:We are looking for a seasoned professional with extensive experience in designing, implementing, and maintaining robust networks. The ideal candidate will have hands-on expertise in network devices, Fortinet, and...

Atout recrutement is seeking a highly motivated and detail-oriented Contact Center Associate to join our team.We are offering a competitive salary of approximately $25,000 per year for this full-time position, based on the location.The primary responsibilities of this role include:Greeting customers at the reception area;Collecting pricing and amounts due in...

At Fairstone Bank, we strive to create a workplace that fosters growth and excellence. Our culture is built on strong values and leadership principles that guide our actions and decisions.We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for professional development.Job DescriptionAs a Call...

About This RoleThe Head of Training Standards is responsible for coordinating globally within the BAT/HAT network to ensure training delivery by managing Instructor and Examiner quality, capacity, and strategic planning in coordination with the Global Head of Training EASA for EASA, UK CAA, and FCL-compliant other NAA's globally.Additional management duties...

Customer Service and Support At The Toronto-Dominion Bank, we are seeking a skilled and multilingual Bilingual Contact Center Representative to join our team. As a Bilingual Contact Center Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and...

Network Administrator Job DescriptionIO Solutions Contact Center is seeking a skilled Network Administrator to join our team in Montreal. In this role, you will be responsible for designing, implementing, and maintaining our communication infrastructure.Key ResponsibilitiesAssist in researching network products, services, and standards for data...

Job Title: Aircraft Training InstructorWe are seeking an experienced Aircraft Training Instructor to join our team at Transat. The successful candidate will be responsible for facilitating, developing, and ensuring the compliance of Technical Operations training.About the Role:This is a dynamic opportunity for a skilled instructor to make a significant...

Network Administrator (I.T.) – Montreal On-SiteJob descriptionIO Solutions Contact Center is seeking a skilled Network Administrator to join our dynamic contact center environment in Montreal. The successful candidate will play a pivotal role in ensuring the seamless operation of our communication infrastructure, designing, implementing, and maintaining...

Job SummaryWe are seeking a highly skilled Senior Scripter/Programmer to join our Telephony and Contact Center Services team at Randstad Canada. As a key member of our team, you will be responsible for developing and maintaining scripts for IVR menus, queues, and call flows in Avaya Elite and Avaya Experience Portal. Your expertise will ensure seamless...

Join our elite team of Global Training Instructors as an aviation professional sharing expertise and influencing industry future.Make a Global Impact: Deliver world-class training to professionals worldwide.Share Your Expertise: Specialize in airport management, safety, security, and more.Inspire Future Leaders: Develop the next generation of aviation...

Network Administrator Job DescriptionIO Solutions Contact Center is seeking a skilled Network Administrator to join our team. As a Network Administrator, you will play a crucial role in ensuring the seamless operation of our communication infrastructure.Key ResponsibilitiesDesign, implement, and maintain robust networks to optimize performance and...

Job SummaryAs a Senior Scripter/Programmer for Telephony and Contact Center Services, you will be responsible for developing and updating scripts for IVR menus, queues, and call flows in Avaya Elite and Avaya Experience Portal. You will also modify queues opening hours for holidays and special events, keep the numbering plan for VDNs and skills updated, and...

Role and ResponsibilitiesCAE is seeking an experienced Air Traffic Services Instructor to join our team in Montreal. As a key member of our air traffic services division, you will be responsible for delivering initial training for Flight Service Specialists and Air Traffic Controllers using NAV CANADA's training curriculum and courseware.Key...

Customer Success Manager - Air Traffic Services Role and ResponsibilitiesThe Customer Success Manager - Air Traffic Services will be responsible for coordinating training events, enhancing the student experience, and working directly with the customer to manage and report on the overall program.Key Responsibilities include:Long-term training forecasting and...

Poste de Représentant des Ventes BilingueIO Solutions Contact Center recherche des candidats dynamiques et bilingues (anglais et français) pour occuper le poste de Représentant des Ventes Bilingue. Ce poste consiste à fournir un service à la clientèle de qualité et à atteindre les objectifs de productivité.Compétences requisesExcellentes...

Représentants des Ventes BilinguesIO Solutions Contact Center recherche des professionnels dynamiques, bilingues (français et anglais), pour occuper le poste de Représentants des Ventes. Cette fonction est responsable de fournir un excellent service à la clientèle et d'atteindre les objectifs de productivité.CE QUE NOUS OFFRONSOption de...

Job Title: Bilingual ReceptionistIO Solutions Contact Center is seeking a highly skilled and multilingual Bilingual Receptionist to join our team. As the first point of contact for our customers, employees, candidates, and visitors, you will play a crucial role in creating positive impressions and ensuring a good experience for those who come to the...