Network Infrastructure Specialist

2 weeks ago


Montreal, Quebec, Canada IO Solutions Contact Center Full time

Network Administrator Job Description

IO Solutions Contact Center is seeking a skilled Network Administrator to join our team in Montreal. In this role, you will be responsible for designing, implementing, and maintaining our communication infrastructure.

Key Responsibilities

  • Assist in researching network products, services, and standards for data centers
  • Collaborate with the IT team and external support to deliver corporate objectives
  • Provide KPI reports, project updates, and team performance reviews
  • Act as a point of escalation for the IT team and resolve issues
  • Design, implement, and maintain network infrastructure, including firewalls, switches, and cybersecurity measures
  • Support and maintain data center and cloud IP network infrastructure
  • Conduct vulnerability and penetration testing and remediate findings
  • Manage Active Directory structures, GPOs, user permissions, and network file and print services
  • Provide Tier II/III IT support and incident management
  • Build and maintain relationships with external advisors and vendors
  • Manage inventory of IT equipment, software, and licensing
  • Preserve assets through disaster recovery and backup procedures

Requirements

  • Degree in computer science or a related field
  • Proven experience as a Network Administrator with hands-on experience with network devices and technologies
  • Ability to diagnose and resolve network issues efficiently
  • Proficient in implementing and maintaining network security measures
  • Hands-on experience in configuring and managing routers, switches, and other network devices
  • Knowledge of wireless networking technologies
  • Ability to create and maintain network documentation


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