Food Service Manager

2 weeks ago


Ottawa, Ontario, Canada Tim Horton's Full time
Job Overview

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Horton's. In this role, you will be responsible for leading a team of food service staff and ensuring that high-quality food and exceptional customer service are delivered to our guests.

Key Responsibilities
  • Team Management: Supervise and coordinate the activities of 3-4 people, up to 10 people in peak periods, to ensure efficient food preparation and service.
  • Food Preparation and Presentation: Oversee the preparation of meals, maintaining quality control standards and adhering to health and safety protocols.
  • Inventory Management: Estimate ingredient and supply requirements, manage stock levels, and maintain accurate records of sales and wastage.
  • Customer Service: Address customer complaints or concerns, ensuring a positive experience and resolving issues promptly.
  • Budgeting and Reporting: Prepare budget estimates and submit reports on sales, expenses, and performance metrics.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a supervisory role within the food service industry.
  • Skills: Strong interpersonal skills, ability to work under pressure, and effective communication skills.
  • Certifications: Valid food handling certification.
Benefits
  • Free Parking: Enjoy free parking available on site.
  • Permanent Position: This is a permanent position with a competitive salary and benefits package.
  • English Language: Fluency in English language required.
  • Hours: Work 35-40 hours per week in a fast-paced environment.

Estimated Salary: $45,000 - $60,000 per year.



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