Food Service Team Leader

3 weeks ago


Ottawa, Ontario, Canada A.M. FOOD SERVICES LTD Full time

As a Food Service Supervisor at Tim Hortons, you will be responsible for leading a team of staff who prepare and portion food. Your key duties will include supervising and coordinating activities, training staff in job duties, sanitation, and safety procedures, and ensuring that food and service meet quality control standards. You will also need to address customer complaints, maintain records, and prepare reports. This is a permanent position with a 40-hour workweek and requires excellent communication skills as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Supervise and coordinate activities of staff
  • Train staff in job duties and procedures
  • Ensure food and service meet quality standards
  • Address customer complaints
  • Maintain records and reports

Requirements:

  • Secondary school graduation certificate
  • 1 year to less than 2 years of experience
  • Excellent communication skills
  • Ability to work in a fast-paced environment

Work Environment:

  • Noisy
  • Odours
  • Wet/damp
  • Hot

Physical Capabilities:

  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking

Personal Suitability:

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player


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